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  • 16 Website Metrics to Track If You Want to Grow Your Business

    9 avril 2024, par Erin

    Conversion rate.

    Bounce rate.

    Sessions.

    There are dozens of metrics to keep up with in web analytics. It can be confusing at times trying to keep up with everything.

    But, if you want to improve your website performance and grow your business, you need to know what they are and how they work.

    Why ?

    Because what you measure gets managed. This is true in your personal life and business. You must track various website metrics to help your business reach new heights.

    In this guide, you’ll learn about the most important website metrics, why they’re important and how to track them to grow your brand.

    What are website metrics ?

    Your website is your digital headquarters.

    It’s not a static place. Instead, it’s a vibrant, interactive hub your visitors and customers can engage with daily.

    Every time a user interacts with your website, you can track what’s happening.

    Website metrics help you measure how much your visitors and customers interact with your website. 

    These engagement metrics help you understand what your visitors are doing, where they’re coming from, how they’re moving on your website and how long they stay. They can even give you insights into what their goals are.

    What are website metrics?

    If you aren’t tracking your website metrics, you won’t know how effective your website is.

    By paying close attention to your key metrics within a web analytics platform like Matomo, you’ll be able to see how well your marketing is doing and how your visitors are engaging so you can improve the user experience and increase conversions.

    16 website metrics to track

    Here are the top 16 website metrics you need to be tracking if you want to grow your business :

    1. Pageviews

    A pageview is the number of times a web page has been viewed. 

    Many pageviews can indicate a successful search engine optimisation (SEO) or marketing campaign — it can be used to show positive results for these initiatives.

    It can also help you determine various issues on individual pages. For instance, performance issues or poor website structure can cause visitors to get lost or confused while navigating your website.

    Screenshot example of the Matomo dashboard

    2. Average time on page

    Average time on a page is simply the time visitors spend on a specific page (not the entire website) ; tracking users’ time on various pages throughout your website can give you insights that can help you improve certain pages.

    If you get tons of traffic to a particular page, but the average time a visitor stays on that page is minimal, the content may need some work.

    Tracking this data can help determine if your website is engaging for your visitors or if you need to modify certain aspects to increase your visitors’ stay. Increasing the average time on the page will help boost your conversions and search engine rankings.

    3. Actions per visit

    Actions per visit is a key metric that tracks the average number of actions a visitor takes every time they visit your website. This data can help you track your audience engagement and the effectiveness of your content across your entire website.

    An action is any activity performed by your visitors on your website like :

    • Outlinks
    • Downloads
    • Page views
    • Internal site searches

    The higher your actions per visit, the more engaging your audience finds your website content. A side effect of increased actions is staying longer on the site and more likely to convert to your email list as a subscriber or pay for products as a customer.

    4. Bounce rate

    Like a bouncy ball, your website’s bounce rate measures how many users entered your site and “bounced” out without clicking on another page. This metric can be extremely helpful in determining user interest in your content. 

    You might be getting many visitors to your website, but if they “bounce” after visiting the first page they land on, that’s a great indicator that your content is not resonating with your audience.

    Remember, this metric should be taken with a grain of salt. 

    Your bounce rate may indicate that visitors are finding the exact information that they wanted and leaving pleased, so it’s not a black-and-white metric.

    For example, if you have a landing page with a high bounce rate, then that’s likely not a sign of a good user experience. But, if you have a knowledge base article and they just need to find some quick information, then it could be a good indicator.

    5. Conversions

    The first step in tracking conversions is defining what a conversion is for your website. 

    Do you want your audience to :

    • View a blog post
    • Purchase a product
    • Download an eBook
    • Sign up for a consultation call

    Determine what that conversion is and track how often users take that action on your website.

    This helps you understand if your marketing and content strategies are working toward your pre-defined conversion goal.

    Matomo track conversions.

    6. Conversion rate

    A conversion rate is the percentage of visits that triggered a conversion. Knowing this metric lets you plan, budget, and forecast future growth.

    For example, 5% of your website visitors take action and convert to customers. With this information, you can make better informed financial decisions regarding your marketing efforts on your website to help increase traffic and future conversions.

    While there are basic conversion rate benchmarks to strive toward, it ultimately depends on your goals and the specific conversions you decide to track that are best for your business. 

    That being said, Matomo has some best practices to help you optimise your conversion rates, no matter what conversion metric you are tracking.

    7. Exit rate

    While “bounce rate” and “exit rate” are similar, “exit rate” is the percentage of visits to a website that ended on a particular page.

    Knowing which pages have the highest percentage of visitors exiting your website gives you key information on the pages that may need to be improved.

    If you see that your “exit rate” is highest on pages before the checkout (or other CTA’s you have established), you will want to dive into what’s causing visitors to leave from that page. For example, maybe it’s the content, the copy or even a broken link.

    This is a great metric to help determine where you have breakdowns between you and your visitors. Improving your exit rate can help guide visitors through your website funnel more easily and boost your conversion rates. 

    Matomo track pageviews

    8. Top pages

    The top pages on your website are the pages that receive the most visits. Understanding what your top pages are can be crucial in planning and guiding your marketing strategies moving forward.

    Your top pages can help you determine the most engaging content for your audience. This can be extremely helpful in guiding your visitors to certain pages that other users find more valuable.

    It also helps you determine if you need to focus more attention on different parts of your website to increase user engagement in those areas.

    For example, maybe your most-viewed pages have less copy and more photos or videos. Understanding this lets you know that incorporating more media into other pages will boost future engagement.

    9. Traffic sources

    Your traffic sources are the channels that are driving visitors to your website. The four most common traffic sources are :

    • Direct Entry : Typing your website URL into their browser or visiting via a bookmark they saved
    • Websites/Referral : Clicking on a link to your site from another website
    • Search Engines : Using search engines (Google, Bing or Yahoo) to find your website
    • Campaigns : Visitors directed to your website through specific marketing campaigns, such as email newsletters, Google Ads, promotional links, etc.
    • Social Networks : Visitors accessing your website by clicking on links shared on social media platforms like Facebook, X (Twitter), LinkedIn, etc.

    Understanding where your visitors are coming from can help you focus your marketing efforts on the traffic sources with the highest conversion rates. 

    Suppose your email marketing campaign isn’t driving any traffic to your website, but your ad campaign is responsible for over 25% of your conversions. In that case, you might consider doubling your advertising efforts.

    10. Form average time spent

    Forms are a crucial part of your website’s marketing strategy. Forms can help you :

    • Learn more about your visitors
    • Gather feedback from your audience
    • Convert visitors into email subscribers
    • And more

    Form average time spent is the average amount of time a visitor spends on a specific form on your website. The time is calculated as the difference between the first interaction with a form field (for example, a field focus) and the last interaction with a form.

    Want to convert more visitors into leads ? Then, you need to understand your form analytics better. Learn more here.

    11. Play rate

    If you want to keep your audience engaged (and convert more visitors), you need to publish different types of media.

    But if your video or audio content isn’t performing well, then you’re wasting your time.

    That’s where play rate comes in. It’s calculated by analysing visitors who watched or listened to a specific media after they have visited a web page.

    With play rate, you can track any video, podcast, or audiobook plays.

    You can easily track it within Matomo’s Media Analytics. The best part ? This feature works out of the box, so you don’t need to configure it to start leveraging the analytics.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    12. Returning visitors

    Returning visitors are users who visit your website more than once over a specific time.

    You will want to measure the number of returning visitors to your website, as this information can give you additional insights into your marketing strategies, company branding and content.

    It can also help you better understand your customer base, giving you a clearer sense of their top desires and pain points.

    13. Device type

    Device type tracks the different devices visitors use to visit your website. These could be :

    • Tablets
    • Mobile phones
    • Desktop computers

    Knowing what your visitors are using to access your website can help you improve the overall user experience.

    For example, if 80% of your visitors use mobile phones, you could think about optimising your web pages to format with mobile devices. 

    Screenshot of Matomo dashboard

    14. Top exit pages

    Top exit pages are the pages that a visitor leaves your website from the most.

    Each web page will have a specific exit rate percentage based on how many people leave the website on a particular page.

    This can be quite helpful in understanding how visitors interact with your website. It can also help you uncover and fix any issues with your website you may not be aware of.

    For instance, one of your product pages has the highest exit rate on your website. By looking into why that is, you discover that your “Add to Cart” button isn’t functioning correctly, and your visitors can’t buy that particular product, so they exit out of frustration.

    15. Marketing attribution

    Marketing attribution (multi-touch attribution) helps you see which touchpoints have the greatest impact on conversions.

    Within Matomo, revenue attribution involves assigning credit for revenue across multiple touchpoints that contribute to a conversion.

    Matomo’s multi-touch attribution models use different weighting factors, like linear or time decay, to allocate credit to each touchpoint based on its influence.

    Matomo’s multi-touch attribution reports provide insights into how revenue is distributed across different touchpoints, marketing channels, campaigns, and actions. These reports allow you to analyse the contribution of each touchpoint to revenue generation and identify the most influential interactions in the customer journey.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    16. Event tracking

    Every website has multiple actions a user can perform called “events”. These could be downloading a template, submitting contact information, signing up for a newsletter or clicking a link.

    Tracking events can give you additional context into what your visitors are interested in or don’t care about. This allows you to target them better through those events, potentially creating new, unique conversions and boosting the growth of your business.

    It can also lead to discovering potential issues within your website if you notice visitors aren’t taking action on certain CTAs, such as broken links or lack of content on certain pages. By uncovering these issues, you can quickly fix them to increase your conversions.

    Matomo track events

    Start tracking your website metrics with Matomo today

    There’s much to consider when creating and running your website, such as the design, copy and flow. 

    While these are necessary, tracking your website’s data is one of the most important aspects of running a site. It’s crucial in helping you optimise your site’s performance and create a great experience for your visitors.

    Every interaction a visitor has on your site is unique and leaves valuable clues you can use to improve all aspects of your site experience. 

    Understanding what your visitors like, what website performance issues they’re running into and how they interact across your website is crucial to improving your marketing and sales efforts.

    While tracking this much data can feel overwhelming, having all your key metrics in one place and broken down into easy-to-understand benchmarks can help alleviate the stress and headache of data tracking. 

    That’s where a web analytics platform like Matomo comes in.

    With Matomo, you can easily track, store and analyse every piece of data on your website automatically to improve your site performance and user experience and drive conversions. 

    With Matomo, you can take back control with a platform that gives you 100% data ownership.

    Used on over 1 million websites in over 190 countries, Matomo gives you :

    • Accurate data (no data sampling)
    • Privacy-friendly and GDPR-compliant analytics
    • Open-source access to create a custom solution for you

    Try Matomo for free for 21 days now. No credit card required. 

  • What Is Incrementality & Why Is It Important in Marketing ?

    26 mars 2024, par Erin

    Imagine this : you just launched your latest campaign and it was a major success.

    You blew last month’s results out of the water.

    You combined a variety of tactics, channels and ad creatives to make it work.

    Now, it’s time to build the next campaign.

    The only issue ?

    You don’t know what made it successful or how much your recent efforts impacted the results.

    You’ve been building your brand for years. You’ve built up a variety of marketing pillars that are working for you. So, how do you know how much of your campaign is from years of effort or a new tactic you just implemented ?

    The key is incrementality.

    This is a way to properly attribute the right weight to your marketing tactics.

    In this article, we break down what incrementality is in marketing, how it differs from traditional attribution and how you can calculate and track it to grow your business.

    What is incrementality in marketing ?

    Incrementality in marketing is growth that can be directly credited to a marketing effort above and beyond the success of the branding.

    It looks at how much a specific tactic positively impacted a campaign on top of overall branding and marketing strategies.

    What is incrementally in marketing?

    For example, this could be how much a specific tactic, campaign or channel helped increase conversions, email sign-ups or organic traffic.

    The primary purpose of incrementally in marketing is to more accurately determine the impact a single marketing variable had on the success of a project.

    It removes every other factor and isolates the specific method to help marketers double down on that strategy or move on to new tactics.

    With Matomo, you can track conversions simply. With our last non-direct channel attribution system, you’ll be able to quickly see what channels are converting (and which aren’t) so you can gain insights into incrementality. 

    See why over 1 million websites choose Matomo today.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    How incrementality differs from attribution

    In marketing and advertising, it’s crucial to understand what tactics and activities drive growth.

    Incrementality and attribution help marketers and business owners understand what efforts impact their results.

    But they’re not the same.

    Here’s how they differ :

    Incrementality vs. attribution

    Incrementality explained

    Incrementality measures how much a specific marketing campaign or activity drives additional sales or growth.

    Simply put, it’s analysing the difference between having never implemented the campaign (or tactic or channel) in the first place versus the impact of the activity.

    In other words, how much revenue would you have generated this month without campaign A ?

    And how much additional revenue did you generate directly due to campaign A ?

    The reality is that dozens of factors impact revenue and growth.

    You aren’t just pouring your marketing into one specific channel or campaign at a time.

    Chances are, you’ve got your hands on several marketing initiatives like SEO, PPC, organic social media, paid search, email marketing and more.

    Beyond that, you’ve built a brand with a not-so-tangible impact on your recurring revenue.

    So, the question is, if you took away your new campaign, would you still be generating the same amount of revenue ?

    And, if you add in that campaign, how much additional revenue and growth did it directly create ?

    That is incrementality. It’s how much a campaign went above and beyond to add new revenue that wouldn’t have been there otherwise.

    So, how does attribution play into all of this ?

    Attribution explained

    Attribution is simply the process of assigning credit for a conversion to a particular marketing touchpoint.

    While incrementality is about narrowing down the overall revenue impact from a particular campaign, attribution seeks to point to a specific channel to attribute a sale.

    For example, in any given marketing campaign, you have a few marketing tactics.

    Let’s say you’re launching a limited-time product.

    You might have :

    • Paid ads via Facebook and Instagram
    • A blog post sharing how the product works
    • Organic social media posts on Instagram and TikTok
    • Email waitlist campaign building excitement around the upcoming product
    • SMS campaigns to share a limited-time discount

    So, when the time comes for the sale launch, and you generate $30,000 in revenue, what channel gets the credit ?

    Do you give credit to the paid ads on Facebook ? What about Instagram ? They got people to follow you and got them on the email waitlist.

    Do you give credit to email for reminding people of the upcoming sale ? What about your social media posts that reminded people there ?

    Or do you credit your SMS campaign that shared a limited-time discount ?

    Which channel is responsible for the sale ?

    This is what attribution is all about.

    It’s about giving credit where credit is due.

    The reason you want to attribute credit ? So you know what’s working and can double down your efforts on the high-impact marketing activities and channels.

    Leveraging incrementality and attribution together

    Incrementality and attribution aren’t competing methods of analysing what’s working.

    They’re complementary to one another and go hand in hand.

    You can (and should) use attribution and incrementality in your marketing to help understand what activities, campaigns and channels are making the biggest incremental impact on your business growth.

    Why it’s important to measure incrementality

    Incrementality is crucial to measure if you want to pour your time, money and effort into the right marketing channels and tactics.

    Here are a few reasons why you need to measure incrementality if you want to be successful with your marketing and grow your business :

    1. Accurate data

    If you want to be an effective marketer, you need to be accurate.

    You can’t blindly start marketing campaigns in hopes that you will sell many products or services.

    That’s not how it works.

    Sure, you’ll probably make some sales here and there. But to truly be effective with your work, you must measure your activities and channels correctly.

    Incrementality helps you see how each channel, tactic or campaign made a difference in your marketing.

    Matomo gives you 100% accurate data on your website activities. Unlike Google Analytics, we don’t use data sampling which limits how much data is analysed.

    Screenshot example of the Matomo dashboard

    2. Helps you to best determine the right tactics for success

    How can you plan your marketing strategy if you don’t know what’s working ?

    Think about it.

    You’ll be blindly sailing the seas without a compass telling you where to go.

    Measuring incrementality in your marketing tactics and channels helps you understand the best tactics.

    It shows you what’s moving the needle (and what’s not).

    Once you can see the most impactful tactics and channels, you can forge future campaigns that you know will work.

    3. Allows you to get the most out of your marketing budget

    Since incrementality sheds light on what’s moving your business forward, you can confidently implement your efforts on the right tactics and channels.

    Guess what happens when you start doubling down on the most impactful activities ?

    You start increasing revenue, decreasing ad spend and getting a higher return on investment.

    The result is that you will get more out of your marketing budget.

    Not only will you boost revenue, but you’ll also be able to boost profit margins since you’re not wasting money on ineffective tactics.

    4. Increase traffic

    When you see what’s truly working in your business, you can figure out what channels and tactics you should be working.

    Incrementality helps you understand not only what your best revenue tactics are but also what channels and campaigns are bringing in the most traffic.

    When you can increase traffic, you can increase your overall marketing impact.

    5. Increase revenue

    Finally, with increased traffic, the inevitable result is more conversions.

    More conversions mean more revenue.

    Incrementality gives you a vision of the tactics and channels that are converting the best.

    If you can see that your SMS campaigns are driving the best ROI, then you know that you’ll grow your revenue by pouring more into acquiring SMS leads.

    By calculating incrementality regularly, you can rest assured that you’re only investing time and money into the most impactful activities in terms of revenue generation.

    How to calculate and test incrementality in marketing

    Now that you understand how incrementality works and why it’s important to calculate, the question is : 

    How do you calculate and conduct incrementality tests ?

    Given the ever-changing marketing landscape, it’s crucial to understand how to calculate and test incrementally in your business.

    If you’re not sure how incrementality testing works, then follow these simple steps :

    How to test and analyze incrementality in marketing?

    Your first step to get an incrementality measurement is to conduct what’s referred to as a “holdout test.”

    It’s not a robust test, but it’s an easy way to get the ball rolling with incrementality.

    Here’s how it works :

    1. Choose your target audience.

    With Matomo’s segmentation feature, you can get pretty specific with your target audience, such as :

      • Visitors from the UK
      • Returning visitors
      • Mobile users
      • Visitors who clicked on a specific ad
    1. Split your audience into two groups :
      • Control group (60% of the segment)
      • Test group (40% of the segment)
    1. Target the control group with your marketing tactic (the simpler the tactic, the better).
    1. Target the test group with a different marketing tactic.
    1. Analyse the results. The difference between the control and test groups is the incremental lift in results. The new marketing tactic is either more effective or not.
    1. Repeat the test with a new control group (with an updated tactic) and a new test group (with a new tactic).

    Matomo can help you analyse the results of your campaigns in our Goals feature. Set up business objectives so you can easily track different goals like conversions.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Here’s an example of how this incrementality testing could look in real life.

    Imagine a fitness retailer wants to start showing Facebook ads in their marketing mix.

    The marketing manager decided to conduct a holdout test. If we match our example below with the steps above, this is how the holdout test might look.

    1. They choose people who’ve purchased free weights in the past as their target audience (see how that segmentation works ?).
    2. They split this segment into a control group and a test group.
    3. For this test, they direct their regular marketing campaign to the control group (60% of the segment). The campaign includes promoting a 20% off sale on organic social media posts, email marketing, and SMS.
    4. They direct their regular marketing campaign plus Facebook ads to the test group (40% of the segment).
    5. They ran the campaign for three weeks with the goal for sale conversions and noticed :
      • The control group had a 1.5% conversion rate.
      • The test group (with Facebook ads) had a 2.1% conversion rate.
      • In this scenario, they could see the group who saw the Facebook ads convert better.
      • They created the following formula to measure the incremental lift of the Facebook ads :
    Calculation: Incrementality in marketing.
      • Here’s how the calculation works out : (2.1% – 1.5%) / 1.5% = 40%

    The Facebook ads had a positive 40% incremental lift in conversions during the sale.

    Incrementality testing isn’t a one-and-done process, though.

    While this first test is a great sign for the marketing manager, it doesn’t mean they should immediately throw all their money into Facebook ads.

    They should continue conducting tests to verify the initial test.

    Use Matomo to track incrementality today

    Incrementality can give you insights into exactly what’s working in your marketing (and what’s not) so you can design proven strategies to grow your business.

    If you want more help tracking your marketing efforts, try Matomo today.

    Our web analytics and behaviour analytics platform gives you firsthand data on your website visitors you can use to craft effective marketing strategies.

    Matomo provides 100% accurate data. Unlike other major web analytics platforms, we don’t do data sampling. What you see is what’s really going on in your website. That way, you can make more informed decisions for better results.

    At Matomo, we take privacy very seriously and include several advanced privacy protections to ensure you are in full control.

    As a fully compliant web analytics solution, we’re fully compliant with some of the world’s strictest privacy regulations like GDPR. With Matomo, you get peace of mind knowing you can make data-driven decisions while also being compliant. 

    If you’re ready to launch a data-driven marketing strategy today and grow your business, get started with our 21-day free trial now. No credit card required.

  • Multivariate Testing vs A/B Testing (Quick-Start Guide)

    7 mars 2024, par Erin

    Traditional advertising (think Mad Men) was all about slogans, taglines and coming up with a one-liner that was meant to change the world.

    But that type of advertising was extremely challenging to test, so it was hard to know if it worked. Most of the time, nobody knew if they were being effective with their advertising.

    Enter modern marketing : the world of data-driven advertising.

    Thanks to the internet and web analytics tools like Matomo, you can quickly test almost anything and improve your site.

    The question is, should you do multivariate testing or A/B testing ?

    While both have their advantages, each has a specific use case.

    In this guide, we’ll break down the differences between multivariate and A/B testing, offer some pros and cons of each and show you some examples so you can decide which one is best for you.

    What is A/B testing ?

    A/B testing, or split testing, is testing an individual element in a medium against another version of the same element to see which produces better results.

    What is a/b testing?

    A/B tests are conducted by creating two different versions of a digital landmark : a website, landing page, email, or advertisement.

    The goal ? Figure out which version performs better.

    Let’s say, for example, you want to drive more sales on your core product page.

    You test two call-to-action buttons : “Buy Now” and “Add to Cart.”

    After running the test for two weeks, you see that “Buy Now” produced 1.2% conversions while “Add to Cart” produced 7.6%.

    In this scenario, you’ve found your winner : version B, “Add to Cart.”

    By conducting A/B tests regularly, you can optimise your site, increase engagement and convert more visitors into customers.

    Keep in mind that A/B testing isn’t perfect ; it doesn’t always produce a win.

    According to Noah Kagan, founder of AppSumo, only 1 out of 8 A/B tests his company conducts produces significant change.

    Advantages of A/B testing

    A/B testing is great when you need to get an accurate result fast on a specific element of your marketing efforts.

    Whether it’s a landing page or product page, you can get quick results without needing a lot of traffic.

    A/B testing is one of the most widely accepted and used testing methods for marketers and business owners.

    When you limit the number of tracked variables used in a test, you can quickly deliver reliable data, allowing you to iterate and pivot quickly if necessary.

    This is a great way to test your marketing methods, especially if you’re a newer business or you don’t have substantial traffic yet.

    Splitting up your traffic into a few segments (like with multivariate testing) will be very challenging to gain accurate results if you have lower daily traffic.

    One final advantage of A/B testing is that it’s a relatively easy way to introduce testing and optimising to a team, decision-maker, or stakeholder since it’s easy to implement. You can quickly demonstrate the value with a simple change and tangible evidence.

    Disadvantages of A/B testing

    So, what are the downsides to A/B testing ?

    Although A/B testing can get you quick results on small changes, it has limitations.

    A/B testing is all about measuring one element against another.

    This means you’re immediately limited in how many elements you can test. If you have to test out different variables, then A/B testing isn’t your best option since you’ll have to run test after test to get your result.

    If you need specific information on how different combinations of elements interact with one another on a web page, then multivariate is your best option.

    What is multivariate testing ?

    If you want to take your testing to the next level, you’ll want to try multivariate testing.

    Multivariate testing relies on the same foundational mechanism of A/B testing, but instead of matching up two elements against one another, it compares a higher number of variables at once.

    Multiple + variations = multivariate.

    Multivariate testing looks at how combinations of elements and variables interact.

    Like A/B testing, traffic to a page is split between different web page versions. Multivariate testing aims to measure each version’s effectiveness against the other versions.

    Ultimately, it’s about finding the winning combination.

    What Is Multivariate Testing?

    When to use multivariate testing

    The quick answer on when to use multivariate testing is if you have enough traffic.

    Just how much traffic, though ?

    While there’s no set number, you should aim to have 10,000 visitors per month or more, to ensure that each variant receives enough traffic to produce meaningful results within a reasonable time frame.

    Once you meet the traffic requirement, let’s talk about use cases.

    Let’s say you want to introduce a new email signup.

    But you want to create it from scratch and aren’t sure what will make your audience take action.

    So, you create a page with a signup form, a header, and an image.

    To run a multivariate test, you create two lengths of signup forms, four headlines, and two images.

    Next, you would create a test to split traffic between these sixteen combinations.

    Advantages of multivariate testing

    If you have enough traffic, multivariate testing can be an incredible way to speed up your A/B testing by testing dozens of combinations of your web page.

    This is handy when creating a new landing page and you want to determine if specific parts of your design are winners — which you can then use in future campaigns.

    Disadvantages of multivariate testing

    The main disadvantage of multivariate testing is that you need a lot of traffic to get started.

    If you try to do a multivariate analysis but you’re not getting much traffic, your results won’t be accurate (and it will take a long time to see accurate data).

    Additionally, multivariate tests are more complicated. They’re best suited for advanced marketers since more moving parts are at play.

    Key differences between multivariate and A/B testing

    Now that we’ve covered what A/B and multivariate tests are, let’s look at some key differences to help clarify which is best for you.

    Key differences between multivariate testing and A/B testing.

    1. Variation of combinations

    The major difference between A/B and multivariate testing is the number of combinations involved.

    With A/B testing, you only look at one element (no combinations). You simply take one part of your page (i.e., your headline copy) and make two versions.

    With multivariate testing, you’re looking at combinations of different elements (i.e., headline copy, form length, images).

    2. Number of pages to test

    The next difference lies in how many pages you will test.

    With an A/B test, you are splitting traffic on your website to two different pages : A and B.

    However, with multivariate testing, you will likely have 4-16 different test pages.

    This is because dozens of combinations can be created when you start testing a handful of elements at once.

    For example, if you want to test two headlines, two form buttons and two images on a signup form, then you have several combinations :

    • Headline A, Button A, Image A
    • Headline A, Button A, Image B
    • Headline A, Button B, Image A
    • Headline A, Button B, Image B
    • Headline B, Button A, Image A
    • Headline B, Button A, Image B
    • Headline B, Button B, Image A
    • Headline B, Button B, Image B

    In this scenario, you must create eight pages to send traffic to.

    3. Traffic requirements

    The next major difference between the two testing types is the traffic requirements.

    With A/B testing, you don’t need much traffic at all.

    Since you’re only testing two pages, you can split your traffic in half between the two types.

    However, if you plan on implementing a multivariate test, you will likely be splitting your traffic at least four or more ways.

    This means you need to have significantly more traffic coming in to get accurate data from your test. If you try to do this when your traffic is too low, you won’t have a large enough sample size.

    4. Time requirements

    Next up, just like traffic, there’s also a time requirement.

    A/B testing only tests two versions of a page against each other (while testing a single element). This means you’ll get accurate results faster than a multivariate test — usually within days.

    However, for a multivariate test, you might need to wait weeks. This is because you’re splitting your traffic by 4, 8, 12, or more web page variations. This could take months since you need a large enough sample size for accuracy.

    5. Big vs. small changes

    Another difference between A/B testing and multivariate testing is the magnitude of changes.

    With an A/B test, you’re looking at one element of a page, which means changing that element to the winning version isn’t a major overhaul of your design.

    But, with multivariate testing, you may find that the winning combination is drastically different than your control page, which could lead to a significant design change.

    6. Accuracy of results

    A/B tests are easier to decipher than multivariate testing since you only look at two versions of a single element on a page.

    You have a clear winner if one headline yields a 5% conversion rate and another yields a 1.2% conversion rate.

    But multivariate testing looks at so many combinations of a page that it can be a bit trickier to decipher what’s moving the needle.

    Pros and cons : Multivariate vs. A/B testing

    Before picking your testing method of choice, let’s look at some quick pros and cons.

    Pros and cons of multivariate vs. a/b testing.

    A/B testing pros and cons

    Here are the pros and cons of A/B testing :

    Pros

    • Get results quickly
    • Results are easier to interpret
    • Lower traffic requirement
    • Easy to get started

    Cons

    • You need to be hyper-focused on the right testing element
    • Requires performing test after test to optimise a web page

    Multivariate testing pros and cons

    Here are the pros and cons of multivariate testing :

    Pros

    • Handy when redesigning an entire web page
    • You can test multiple variables at once
    • Significant results (since traffic is higher)
    • Gather multiple data insights at once

    Cons

    • Requires substantial traffic
    • Harder to accurately decipher results
    • Not as easy to get started (more advanced)

    Use Matomo to start testing and improving your site

    A/B testing in Matomo analytics

    You need to optimise your website if you want to get more leads, land more conversions and grow your business.

    A/B testing and multivariate testing are proven testing methods you can lean on to improve your website and create a better user experience.

    You may prefer one testing method now over the other, and that’s okay.

    The main thing is you’re starting to test. The best marketers and analysts in the world find what works through testing and double down on their winning tactics.

    If you want to start improving your website with testing today, get started with Matomo for free.

    With Matomo, you can conduct A/B tests and multivariate tests easily, accurately, and ethically. Unlike other web analytics tools, Matomo prioritises privacy, providing
    100% accurate data without sampling, and eliminates the need for cookie consent
    banners (except in the UK and Germany).

    Try Matomo free for 21-days. No credit card required.