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• Your Essential SOC 2 Compliance Checklist

  11 mars, par Daniel Crough — Privacy, Security

  With cloud-hosted applications becoming the norm, organisations face increasing data security and compliance challenges. SOC 2 (System and Organisation Controls 2) provides a structured framework for addressing these challenges. Established by the American Institute of Certified Public Accountants (AICPA), SOC 2 has become a critical standard for demonstrating trustworthiness to clients and partners.

  A well-structured SOC 2 compliance checklist serves as your roadmap to successful audits and effective security practices. In this post, we’ll walk through the essential steps to achieve SOC 2 compliance and explain how proper analytics practices play a crucial role in maintaining this important certification.

  Download SOC2 Checklist

  

  What is SOC 2 compliance ?

  SOC 2 compliance applies to service organisations that handle sensitive customer data. While not mandatory, this certification builds significant trust with customers and partners.

  According to the AICPA, “SOC 2 reports are intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organisation relevant to security, availability, and processing integrity of the systems the service organisation uses to process users’ data and the confidentiality and privacy of the information processed by these systems.“

  At its core, SOC 2 helps organisations protect customer data through five fundamental principles : security, availability, processing integrity, confidentiality, and privacy.

  Think of it as a seal of approval that tells customers, “We take data protection seriously, and here’s the evidence.”

  Companies undergo SOC 2 audits to evaluate their compliance with these standards. During these audits, independent auditors assess internal controls over data security, availability, processing integrity, confidentiality, and privacy.

  What is a SOC 2 compliance checklist ?

  A SOC 2 compliance checklist is a comprehensive guide that outlines all the necessary steps and controls an organisation needs to implement to achieve SOC 2 certification. It covers essential areas including :

  • Security policies and procedures
  • Access control measures
  • Risk assessment protocols
  • Incident response plans
  • Disaster recovery procedures
  • Vendor management practices
  • Data encryption standards
  • Network security controls

  SOC 2 compliance checklist benefits

  A structured SOC 2 compliance checklist offers several significant advantages :

  Preparedness

  Preparing for a SOC 2 examination involves many complex elements. A checklist provides a clear, structured path, breaking the process into manageable tasks that ensure nothing is overlooked.

  Resource optimisation

  A comprehensive checklist reduces time spent identifying requirements, minimises costly mistakes and oversights, and enables more precise budget planning for the compliance process.

  Better team alignment

  A SOC 2 checklist establishes clear responsibilities for team members and maintains consistent understanding across all departments, helping align internal processes with industry standards.

  Risk reduction

  Following a SOC 2 compliance checklist significantly reduces the risk of compliance violations. Systematically reviewing internal controls provides opportunities to catch security gaps early, mitigating the risk of data breaches and unauthorised access.

  Audit readiness

  A well-maintained checklist simplifies audit preparation, reduces stress during the audit process, and accelerates the certification timeline.

  Business growth

  A successful SOC 2 audit demonstrates your organisation’s commitment to data security, which can be decisive in winning new business, especially with enterprise clients who require this certification from their vendors.

  Challenges in implementing SOC 2

  Implementing SOC 2 presents several significant challenges :

  Time-intensive documentation

  Maintaining accurate records throughout the SOC 2 compliance process requires diligence and attention to detail. Many organisations struggle to compile comprehensive documentation of all controls, policies and procedures, leading to delays and increased costs.

  Incorrect scoping of the audit

  Misjudging the scope can result in unnecessary expenses and extended timelines. Including too many systems complicates the process and diverts resources from critical areas.

  Maintaining ongoing compliance

  After achieving initial compliance, continuous monitoring becomes essential but is often neglected. Regular internal control audits can be overwhelming, especially for smaller organisations without dedicated compliance teams.

  Resource constraints

  Many organisations lack sufficient resources to dedicate to compliance efforts. This limitation can lead to staff burnout or reliance on expensive external consultants.

  Employee resistance

  Staff members may view new security protocols as unnecessary hurdles. Employees who aren’t adequately trained on SOC 2 requirements might inadvertently compromise compliance efforts through improper data handling.

  Analytics and SOC 2 compliance : A critical relationship

  One often overlooked aspect of SOC 2 compliance is the handling of analytics data. User behaviour data collection directly impacts multiple Trust Service Criteria, particularly privacy and confidentiality.

  Why analytics matters for SOC 2

  Standard analytics platforms often collect significant amounts of personal data, creating potential compliance risks :

  1. Privacy concerns : Many analytics tools collect personal information without proper consent mechanisms
  2. Data ownership issues : When analytics data is processed on third-party servers, maintaining control becomes challenging
  3. Confidentiality risks : Analytics data might be shared with advertising networks or other third parties
  4. Processing integrity questions : When data is transformed or aggregated by third parties, verification becomes difficult

  How Matomo supports SOC 2 compliance

  

  Matomo’s privacy-first analytics approach directly addresses these concerns :

  1. Complete data ownership : With Matomo, all analytics data remains under your control, either on your own servers or in a dedicated cloud instance
  2. Consent management : Built-in tools for managing user consent align with privacy requirements
  3. Data minimisation : Configurable anonymisation features help reduce collection of sensitive personal data
  4. Transparency : Clear documentation of data flows supports audit requirements
  5. Configurable data retention : Set automated data deletion schedules to comply with your policies

  By implementing Matomo as part of your SOC 2 compliance strategy, you address key requirements while maintaining the valuable insights your organisation needs for growth.

  Conclusion

  A SOC 2 compliance checklist helps organisations meet critical security and privacy standards. By taking a methodical approach to compliance and implementing privacy-respecting analytics, you can build trust with customers while protecting sensitive data.

  Start your 21-day free trial — no credit card needed.

• Unwrapping Matomo 5.2.0 – Bringing you enhanced security and performance

  25 décembre 2024, par Daniel Crough — Latest Releases

   As we tie a bow on 2024, we’re delighted to share our final gift of the year. Matomo 5.2.0 comes wrapped with new security features, privacy controls, and performance improvements to enhance your analytics experience.

   Enhanced security and privacy controls

  

  We’ve strengthened Matomo’s security framework with several key updates :

  • A new installer timestamp mechanism for on-premise installations creates a secure 72-hour installation window, preventing unauthorised access during setup
  • Enhanced account security features including a “This Wasn’t Me” link in password reset emails and location-based login alerts
  • The new Global List of Query URL parameters feature lets you refine tracking by excluding sensitive or unnecessary parameters from collection

  Tag manager improvements for better efficiency

  

  The Matomo Tag Manager now includes several features to streamline your workflow :

  • New Consent Management Platform (CMP) tags for CookieYes, OneTrust, and Axeptio, simplifying consent tracking implementatio.
  • A new copy feature for containers, tags, and triggers that reduces setup time and ensures consistency across multiple properties
  • Improved management tools for maintaining standardised tracking across websites

  Performance and reliability updates

  We’ve made technical improvements to enhance Matomo’s performance :

  • Full PHP 8.4 compatibility for improved performance and reliability
  • Optimised archiving processes including smarter handling of recent data
  • New recovery options for interrupted archiving processes
  • Specific improvements for TiDB compatibility, enhancing database performance for users of this engine

  Important to note : This release does not require any major database upgrade, making it easier to implement these improvements.

  Looking forward to 2025

  As we prepare to enter a new year, these updates reflect our ongoing commitment to providing privacy-focused analytics. We’re grateful to all our community contributors who have helped make this release possible. Special thanks to the Matomo community for their contributions to this release.

  Ready to explore these new features ? Update to Matomo 5.2.0 today and start the new year with enhanced security, efficiency, and control over your analytics data.

  From all of us at Matomo, thank you for being part of our journey. Here’s to another year of protecting privacy and empowering insights together !

  ---

  For a detailed overview of all changes and improvements, see our complete release notes or join the discussion in our community forums. If you’d like to contribute to making Matomo even better, learn more about getting involved with our open-source project.

• ffmpeg piped output producing incorrect metadata frame count

  8 décembre 2024, par Xorgon

  The short version : Using piped output from ffmpeg produces a file with incorrect metadata.

  


  ffmpeg -y -i .\test_mp4.mp4 -f avi -c:v libx264 - > output.avi to make an AVI file using the pipe output.

  


  ffprobe -v error -count_frames -show_entries stream=duration,nb_read_frames,r_frame_rate .\output.avi

  


  The output will show that the metadata does not match the actual frames contained in the video.

  


  Details below.

  


  ---

  


  Using Python, I am attempting to use ffmpeg to compress videos and put them in a PowerPoint. This works great, however, the video files themselves have incorrect frame counts which can cause issues when I read from those videos in other code.

  


  Edit for clarification : by "frame count" I mean the metadata frame count. The actual number of frames contained in the video is correct, but querying the metadata gives an incorrect frame count.

  


  Having eliminated the PowerPoint aspect of the code, I've narrowed this down to the following minimal reproducing example of saving an output from an ffmpeg pipe :

  


  from subprocess import Popen, PIPE

video_path = 'test_mp4.mp4'

ffmpeg_pipe = Popen(['ffmpeg',
                     '-y',  # Overwrite files
                     '-i', f'{video_path}',  # Input from file
                     '-f', 'avi',  # Output format
                     '-c:v', 'libx264',  # Codec
                     '-'],  # Output to pipe
                    stdout=PIPE)

new_path = "piped_video.avi"
vid_file = open(new_path, "wb")
vid_file.write(ffmpeg_pipe.stdout.read())
vid_file.close()


  


  I've tested several different videos. One small example video that I've tested can be found here.

  


  I've tried a few different codecs with avi format and tried libvpx with webm format. For the avi outputs, the frame count usually reads as 1073741824 (2^30). Weirdly, for the webm format, the frame count read as -276701161105643264.

  


  Edit : This issue can also be reproduced with just ffmpeg in command prompt using the following command :
ffmpeg -y -i .\test_mp4.mp4 -f avi -c:v libx264 - > output.avi

  


  This is a snippet I used to read the frame count, but one could also see the error by opening the video details in Windows Explorer and seeing the total time as something like 9942 hours, 3 minutes, and 14 seconds.

  


  import cv2

video_path = 'test_mp4.mp4'
new_path = "piped_video.webm"

cap = cv2.VideoCapture(video_path)
print(f"Original video frame count: = {int(cap.get(cv2.CAP_PROP_FRAME_COUNT)):d}")
cap.release()

cap = cv2.VideoCapture(new_path)
print(f"Piped video frame count: = {int(cap.get(cv2.CAP_PROP_FRAME_COUNT)):d}")
cap.release()


  


  The error can also be observed using ffprobe with the following command : ffprobe -v error -count_frames -show_entries stream=duration,nb_read_frames,r_frame_rate .\output.avi. Note that the frame rate and number of frames counted by ffprobe do not match with the duration from the metadata.

  


  For completeness, here is the ffmpeg output :

  


  ffmpeg version 2023-06-11-git-09621fd7d9-full_build-www.gyan.dev Copyright (c) 2000-2023 the FFmpeg developers
  built with gcc 12.2.0 (Rev10, Built by MSYS2 project)
  configuration: --enable-gpl --enable-version3 --enable-static --disable-w32threads --disable-autodetect --enable-fontconfig --enable-iconv --enable-gnutls --enable-libxml2 --enable-gmp --enable-bzlib --enable-lzma --enable-libsnappy --enable-zlib --enable-librist --enable-libsrt --enable-libssh --enable-libzmq --enable-avisynth --enable-libbluray --enable-libcaca --enable-sdl2 --enable-libaribb24 --enable-libaribcaption --enable-libdav1d --enable-libdavs2 --enable-libuavs3d --enable-libzvbi --enable-librav1e --enable-libsvtav1 --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs2 --enable-libxvid --enable-libaom --enable-libjxl --enable-libopenjpeg --enable-libvpx --enable-mediafoundation --enable-libass --enable-frei0r --enable-libfreetype --enable-libfribidi --enable-liblensfun --enable-libvidstab --enable-libvmaf --enable-libzimg --enable-amf --enable-cuda-llvm --enable-cuvid --enable-ffnvcodec --enable-nvdec --enable-nvenc --enable-d3d11va --enable-dxva2 --enable-libvpl --enable-libshaderc --enable-vulkan --enable-libplacebo --enable-opencl --enable-libcdio --enable-libgme --enable-libmodplug --enable-libopenmpt --enable-libopencore-amrwb --enable-libmp3lame --enable-libshine --enable-libtheora --enable-libtwolame --enable-libvo-amrwbenc --enable-libcodec2 --enable-libilbc --enable-libgsm --enable-libopencore-amrnb --enable-libopus --enable-libspeex --enable-libvorbis --enable-ladspa --enable-libbs2b --enable-libflite --enable-libmysofa --enable-librubberband --enable-libsoxr --enable-chromaprint
  libavutil      58. 13.100 / 58. 13.100
  libavcodec     60. 17.100 / 60. 17.100
  libavformat    60.  6.100 / 60.  6.100
  libavdevice    60.  2.100 / 60.  2.100
  libavfilter     9.  8.101 /  9.  8.101
  libswscale      7.  3.100 /  7.  3.100
  libswresample   4. 11.100 /  4. 11.100
  libpostproc    57.  2.100 / 57.  2.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'test_mp4.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: isommp42
    creation_time   : 2022-08-10T12:54:09.000000Z
  Duration: 00:00:06.67, start: 0.000000, bitrate: 567 kb/s
  Stream #0:0[0x1](eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 384x264 [SAR 1:1 DAR 16:11], 563 kb/s, 30 fps, 30 tbr, 30k tbn (default)
    Metadata:
      creation_time   : 2022-08-10T12:54:09.000000Z
      handler_name    : Mainconcept MP4 Video Media Handler
      vendor_id       : [0][0][0][0]
      encoder         : AVC Coding
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
Press [q] to stop, [?] for help
[libx264 @ 0000018c68c8b9c0] using SAR=1/1
[libx264 @ 0000018c68c8b9c0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
[libx264 @ 0000018c68c8b9c0] profile High, level 2.1, 4:2:0, 8-bit
Output #0, avi, to 'pipe:':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: isommp42
    ISFT            : Lavf60.6.100
  Stream #0:0(eng): Video: h264 (H264 / 0x34363248), yuv420p(progressive), 384x264 [SAR 1:1 DAR 16:11], q=2-31, 30 fps, 30 tbn (default)
    Metadata:
      creation_time   : 2022-08-10T12:54:09.000000Z
      handler_name    : Mainconcept MP4 Video Media Handler
      vendor_id       : [0][0][0][0]
      encoder         : Lavc60.17.100 libx264
    Side data:
      cpb: bitrate max/min/avg: 0/0/0 buffer size: 0 vbv_delay: N/A
[out#0/avi @ 0000018c687f47c0] video:82kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 3.631060%
frame=  200 fps=0.0 q=-1.0 Lsize=      85kB time=00:00:06.56 bitrate= 106.5kbits/s speed=76.2x    
[libx264 @ 0000018c68c8b9c0] frame I:1     Avg QP:16.12  size:  3659
[libx264 @ 0000018c68c8b9c0] frame P:80    Avg QP:21.31  size:   647
[libx264 @ 0000018c68c8b9c0] frame B:119   Avg QP:26.74  size:   243
[libx264 @ 0000018c68c8b9c0] consecutive B-frames:  3.0% 53.0%  0.0% 44.0%
[libx264 @ 0000018c68c8b9c0] mb I  I16..4: 17.6% 70.6% 11.8%
[libx264 @ 0000018c68c8b9c0] mb P  I16..4:  0.8%  1.7%  0.6%  P16..4: 17.6%  4.6%  3.3%  0.0%  0.0%    skip:71.4%
[libx264 @ 0000018c68c8b9c0] mb B  I16..4:  0.1%  0.3%  0.2%  B16..8: 11.7%  1.4%  0.4%  direct: 0.6%  skip:85.4%  L0:32.0% L1:59.7% BI: 8.3%
[libx264 @ 0000018c68c8b9c0] 8x8 transform intra:59.6% inter:62.4%
[libx264 @ 0000018c68c8b9c0] coded y,uvDC,uvAC intra: 48.5% 0.0% 0.0% inter: 3.5% 0.0% 0.0%
[libx264 @ 0000018c68c8b9c0] i16 v,h,dc,p: 19% 39% 25% 17%
[libx264 @ 0000018c68c8b9c0] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 21% 25% 30%  3%  3%  4%  4%  4%  5%
[libx264 @ 0000018c68c8b9c0] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 20% 16%  6%  8%  8%  8%  5%  6%
[libx264 @ 0000018c68c8b9c0] i8c dc,h,v,p: 100%  0%  0%  0%
[libx264 @ 0000018c68c8b9c0] Weighted P-Frames: Y:0.0% UV:0.0%
[libx264 @ 0000018c68c8b9c0] ref P L0: 76.2%  7.9% 11.2%  4.7%
[libx264 @ 0000018c68c8b9c0] ref B L0: 85.6% 12.9%  1.5%
[libx264 @ 0000018c68c8b9c0] ref B L1: 97.7%  2.3%
[libx264 @ 0000018c68c8b9c0] kb/s:101.19


  


  So the question is : why does this happen, and how can one avoid it ?