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• FFMPEG error submitting a packet to the muxer

  27 juillet 2024, par Badgio10177

  I am attempting to stream video frames to a RTSP server using FFMPEG. I instantiate an ffmpeg pipeline in c++. There are times when the process works perfectly and other times I get the error Error submitting a packet to the muxer : Broken pipe. Error muxing a packet. What uis strange is that there are times when the stream works and times when it does not which leads me to believe that the FFMPEG parameters that I set are not necessarily incorrect.

  


  I am using a mex function within MATLAB to take in a frame and stream it.

  


  // Global variables&#xA;FILE* openPipeLine = NULL;&#xA;&#xA;void mexFunction(int nlhs, mxArray *plhs[], int nrhs, const mxArray *prhs[], int frameWidth, int frameHeight)&#xA;{&#xA;&#xA;    Ptr<mat> inputFrame = ocvMxArrayToImage_uint8(prhs[0], true);&#xA;    Mat processedFrame = *inputFrame;&#xA;&#xA;    // Check if FFMPEG process has been started&#xA;    if (!openPipeLine)&#xA;    {&#xA;        openPipeLine = _popen("ffmpeg -report -f rawvideo -r 10 -video_size 1280x720 -pixel_format bgr24 -i pipe: -vcodec libx264 -pix_fmt yuv420p -f rtsp rtsp://localhost:8554/mystream 2> log.txt", "wb");&#xA;&#xA;    }&#xA;&#xA;    // Write the frame data to the pipeline&#xA;    fwrite(processedFrame.data, 1, frameWidth * frameHeight * 3, openPipeLine);&#xA;    mexAtExit(exitFcn);&#xA;}&#xA;</mat>

  


  Below is the full report from the ffmpeg process. Do my operating system variables change from time to time which cause the stream to work at times and break at others ? I am using Windows 10.

  


  Log level: 48
Command line:
ffmpeg -report -f rawvideo -r 10 -video_size 1280x720 -pixel_format bgr24 -i pipe: -vcodec libx264 -pix_fmt yuv420p -f rtsp rtsp://localhost:8554/mystream

  built with gcc 12.2.0 (Rev10, Built by MSYS2 project)
  configuration: --enable-gpl --enable-version3 --enable-static --disable-w32threads --disable-autodetect --enable-fontconfig --enable-iconv --enable-gnutls --enable-libxml2 --enable-gmp --enable-bzlib --enable-lzma --enable-libsnappy --enable-zlib --enable-librist --enable-libsrt --enable-libssh --enable-libzmq --enable-avisynth --enable-libbluray --enable-libcaca --enable-sdl2 --enable-libaribb24 --enable-libaribcaption --enable-libdav1d --enable-libdavs2 --enable-libuavs3d --enable-libzvbi --enable-librav1e --enable-libsvtav1 --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs2 --enable-libxvid --enable-libaom --enable-libjxl --enable-libopenjpeg --enable-libvpx --enable-mediafoundation --enable-libass --enable-frei0r --enable-libfreetype --enable-libfribidi --enable-libharfbuzz --enable-liblensfun --enable-libvidstab --enable-libvmaf --enable-libzimg --enable-amf --enable-cuda-llvm --enable-cuvid --enable-ffnvcodec --enable-nvdec --enable-nvenc --enable-d3d11va --enable-dxva2 --enable-lib  libavutil      58. 16.101 / 58. 16.101
  libavcodec     60. 23.100 / 60. 23.100
  libavformat    60. 10.100 / 60. 10.100
  libavdevice    60.  2.101 / 60.  2.101
  libavfilter     9. 11.100 /  9. 11.100
  libswscale      7.  3.100 /  7.  3.100
  libswresample   4. 11.100 /  4. 11.100
  libpostproc    57.  2.100 / 57.  2.100
Splitting the commandline.

Successfully parsed a group of options.
Opening an input file: pipe:.
[rawvideo @ 00000182dba5efc0] Opening 'pipe:' for reading
[pipe @ 00000182dba611c0] Setting default whitelist 'crypto,data'
[rawvideo @ 00000182dba5efc0] Before avformat_find_stream_info() pos: 0 bytes read:65536 seeks:0 nb_streams:1
[rawvideo @ 00000182dba5efc0] All info found
[rawvideo @ 00000182dba5efc0] After avformat_find_stream_info() pos: 2764800 bytes read:2764800 seeks:0 frames:1
Input #0, rawvideo, from 'pipe:':
  Duration: N/A, start: 0.000000, bitrate: 221184 kb/s
  Stream #0:0, 1, 1/10: Video: rawvideo (BGR[24] / 0x18524742), bgr24, 1280x720, 221184 kb/s, 10 tbr, 10 tbn
Successfully opened the file.
Parsing a group of options: output url rtsp://192.168.0.2:8554/mystream.
Applying option vcodec (force video codec ('copy' to copy stream)) with argument libx264.
Applying option pix_fmt (set pixel format) with argument yuv420p.
Applying option f (force format) with argument rtsp.
Successfully parsed a group of options.
Opening an output file: rtsp://192.168.0.2:8554/mystream.
[out#0/rtsp @ 00000182dba72c00] No explicit maps, mapping streams automatically...
[vost#0:0/libx264 @ 00000182dba75cc0] Created video stream from input stream 0:0
Successfully opened the file.
Stream mapping:
  Stream #0:0 -> #0:0 (rawvideo (native) -> h264 (libx264))
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
detected 16 logical cores
[graph 0 input from stream 0:0 @ 00000182dba86180] Setting 'video_size' to value '1280x720'
[graph 0 input from stream 0:0 @ 00000182dba86180] Setting 'pix_fmt' to value '3'
[graph 0 input from stream 0:0 @ 00000182dba86180] Setting 'time_base' to value '1/10'
[graph 0 input from stream 0:0 @ 00000182dba86180] Setting 'pixel_aspect' to value '0/1'
[graph 0 input from stream 0:0 @ 00000182dba86180] Setting 'frame_rate' to value '10/1'
[graph 0 input from stream 0:0 @ 00000182dba86180] w:1280 h:720 pixfmt:bgr24 tb:1/10 fr:10/1 sar:0/1
[format @ 00000182dba86540] Setting 'pix_fmts' to value 'yuv420p'
[auto_scale_0 @ 00000182dba869c0] w:iw h:ih flags:'' interl:0
[format @ 00000182dba86540] auto-inserting filter 'auto_scale_0' between the filter 'Parsed_null_0' and the filter 'format'
[AVFilterGraph @ 00000182dba49040] query_formats: 4 queried, 2 merged, 1 already done, 0 delayed
[auto_scale_0 @ 00000182dba869c0] w:1280 h:720 fmt:bgr24 sar:0/1 -> w:1280 h:720 fmt:yuv420p sar:0/1 flags:0x00000004
[libx264 @ 00000182dba76080] using mv_range_thread = 24
[libx264 @ 00000182dba76080] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 AVX512
[libx264 @ 00000182dba76080] profile High, level 3.1, 4:2:0, 8-bit
[libx264 @ 00000182dba76080] 264 - core 164 r3107 a8b68eb - H.264/MPEG-4 AVC codec - Copyleft 2003-2023 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=22 lookahead_threads=3 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=10 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00
[tcp @ 00000182dc5ce480] No default whitelist set
[tcp @ 00000182dc5ce480] Original list of addresses:
[tcp @ 00000182dc5ce480] Address 192.168.0.2 port 8554
[tcp @ 00000182dc5ce480] Interleaved list of addresses:
[tcp @ 00000182dc5ce480] Address 192.168.0.2 port 8554
[tcp @ 00000182dc5ce480] Starting connection attempt to 192.168.0.2 port 8554
[tcp @ 00000182dc5ce480] Successfully connected to 192.168.0.2 port 8554
[rtsp @ 00000182dba72d00] SDP:
v=0

o=- 0 0 IN IP4 127.0.0.1

s=No Name

c=IN IP4 192.168.0.2

t=0 0

a=tool:libavformat 60.10.100

m=video 0 RTP/AVP 96

a=rtpmap:96 H264/90000

a=fmtp:96 packetization-mode=1; sprop-parameter-sets=Z2QAH6zZQFAFuhAAAAMAEAAAAwFA8YMZYA==,aOvjyyLA; profile-level-id=64001F

a=control:streamid=0


[rtp @ 00000182dc5cd040] No default whitelist set
[udp @ 00000182dba4b140] No default whitelist set
[udp @ 00000182dba4b140] end receive buffer size reported is 393216
[udp @ 00000182dc9bf040] No default whitelist set
[udp @ 00000182dc9bf040] end receive buffer size reported is 393216
Output #0, rtsp, to 'rtsp://192.168.0.2:8554/mystream':
  Metadata:
    encoder         : Lavf60.10.100
  Stream #0:0, 0, 1/90000: Video: h264, yuv420p(tv, progressive), 1280x720, q=2-31, 10 fps, 90k tbn
    Metadata:
      encoder         : Lavc60.23.100 libx264
    Side data:
      cpb: bitrate max/min/avg: 0/0/0 buffer size: 0 vbv_delay: N/A
frame=    0 fps=0.0 q=0.0 size=       0kB time=N/A bitrate=N/A speed=N/A    
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
frame=    0 fps=0.0 q=0.0 size=       0kB time=N/A bitrate=N/A speed=N/A    
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
frame=    0 fps=0.0 q=0.0 size=       0kB time=N/A bitrate=N/A speed=N/A    
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840   
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
[libx264 @ 00000182dba76080] frame=   0 QP=21.34 NAL=3 Slice:I Poc:0   I:3600 P:0    SKIP:0    size=135901 bytes
frame=    0 fps=0.0 q=25.0 size=       0kB time=-00:00:00.20 bitrate=  -0.0kbits/s speed=N/A    
[vost#0:0/libx264 @ 00000182dba75cc0] Error submitting a packet to the muxer: Broken pipe
[out#0/rtsp @ 00000182dba72c00] Error muxing a packet
[out#0/rtsp @ 00000182dba72c00] Terminating muxer thread
[rawvideo @ 00000182dba72700] PACKET SIZE: 2764800, STRIDE: 3840
[libx264 @ 00000182dba76080] frame=   1 QP=18.29 NAL=2 Slice:P Poc:2   I:2662 P:866  SKIP:72   size=54835 bytes
frame=    1 fps=0.0 q=25.0 size=N/A time=-00:00:00.10 bitrate=N/A speed=N/A    
No more output streams to write to, finishing.

Conversion failed!



  


• How to Track Website Visitors : Benefits, Tools and FAQs

  31 août 2023, par Erin — Analytics Tips, Marketing

  Businesses spend a ton of time, money and effort into creating websites that are not only helpful and captivating, but also highly effective at converting visitors. They’ll create content, revise designs, add new pages and change forms, all in the hope of getting visitors to stay on the site and convert into leads or customers.

  When you track website visitors, you can see which of your efforts are moving the needle. While many people are familiar with pageviews as a metric, website visitor tracking can be much more in-depth and insightful.

  In this article, we’ll cover how website visitor tracking works, what you can track, and how this information can improve sales and marketing results. We’ll also explain global privacy concerns and how businesses can choose the right tracking software. 

  What is website visitor tracking ? 

  Website visitor tracking uses software and applications to track and analyse how visitors interact with your website. It’s a vital tool to help businesses understand whether their website design and content are having the desired effect.

  

  Website visitor tracking includes very broad, non-specific data, like how many times visitors have come to your site. But it can also get very specific, with personal information about the user and even recordings of their visit to your site. Site visits, which may include visiting several different pages of the same site, are often referred to as “sessions.”

  Although Google Analytics is the most widely used website visitor tracking software, it isn’t the most comprehensive or powerful. Companies that want a more in-depth understanding of their website may need to consider running a more precise tool alongside Google Analytics, like Matomo.

  As we’ll cover later, website tracking has many important business applications, but it also poses privacy and security concerns, causing some states and countries to impose strict regulations. Privacy laws and your company’s values should also impact what web analytics tool you choose.

  How website tracking works

  Website tracking starts with the collection of data as users interact with the website. Tracking technologies like cookies, JavaScript and pixels are embedded into web pages. These technologies then gather data about user behaviour, session details and user actions, such as pageviews, clicks, form submissions and more.

  More advanced tracking systems assign unique identifiers (such as cookies or visitor IDs) to individual users. This enables tracking of user journeys across multiple sessions and pages. These detailed journeys can often tell a different story and provide different insights than aggregated numbers do. 

  All this collected data is transmitted from the user’s browser to a centralised tracking system, which can be a third-party web analytics tool or a self-hosted solution. The collected data is stored in databases and processed to generate meaningful insights. This process involves organising the data, aggregating metrics, and creating reports.

  Analytics tools process the collected data to generate reports and visualisations that provide insights into user behaviour. Metrics such as pageviews, bounce rates, conversion rates and user paths are analysed. Good web analytics tools are able to present these insights in a user-friendly way. Analysts and marketing professionals then use this knowledge to make informed decisions to improve the user experience (UX).

  Advanced tracking systems allow data segmentation and filtering based on various criteria, such as user demographics, traffic sources, devices and more. This enables deeper analysis of specific user groups. For example, you might find that your conversion rate is much lower when your website is viewed on a mobile device. You can then dig deeper into that segment of data to find out why and experiment with changes that might increase mobile conversions.

  3 types of website tracking and their benefits

  There are three main categories of website tracking, and they each provide different information that can be used by sales, marketing, engineering and others. Here, we cover those three types and how businesses use them to understand customers and create better experiences.

  Website analytics 

  Website analytics is all about understanding the traffic your website receives. This type of tracking allows you to learn how the website performs based on pageviews, real-time traffic, bounce rate and conversions. 

  For example, you would use website analytics to determine how effectively your homepage drives people toward a product or pricing page. You can use pageviews and previous page statistics to learn how many people who land on your homepage read your blog posts. From there, you could use web analytics to determine the conversion rate of the call to action at the end of each article.

  

  User behaviour

  While website analytics focuses on the website’s performance, user behaviour tracking is about monitoring and quantifying user behaviour. One of the most obvious aspects of user behaviour is what they click on, but there are many other actions you can track. 

  The time a user spends on a page can help you determine whether the content on the page is engaging. Some tracking tools can also measure how far down the page a user scrolls, which reveals whether some content is even being seen. 

  Session recordings are another popular tool for analysing user behaviour. They not only show concrete actions, like clicks, but can also show how the user moves throughout the page. Where do they stop ? What do they scroll right past ? This is one example of how user behaviour data can be quantitative or qualitative.

  Visitor information

  Tracking can also include gathering or uncovering information about visitors to your site. This might include demographic information, such as language and location, or details like what device a website visitor is using and on which browser they view your website. 

  This type of data helps your web and marketing teams make better decisions about how to design and format the site. If you know, for example, that the website for your business-to-business (B2B) software is overwhelmingly viewed on desktop computers, that will affect how you structure your pages and choose images. 

  Similarly, if visitor information tells you that you have a significant audience in France, your marketing team might develop new content to appeal to those potential customers.

  Use website visitor tracking to improve marketing, sales and UX 

  Website visitor tracking has various applications for different parts of your business, from marketing to sales and much more. When you understand the impact tracking has on different teams, you can better evaluate your company’s needs and build buy-in among stakeholders.

  Marketing

  At many companies, the marketing team owns and determines what kind of content is on your website. From landing pages to blog posts to the navigation bar, you want to create an experience that drives people toward making a purchase. When marketers can track website visitors, they can get a real look at how visitors respond to and engage with their marketing efforts. Pageviews, conversion rates and time spent on pages help them better understand what your customers care about and what messaging resonates.

  But web analytics can even help marketing teams better understand how their external marketing campaigns are performing. Tracking tools like Matomo reveal your most important traffic sources. The term “traffic source” refers to the content or web property from which someone arrives at your site. 

  For instance, you might notice that an older page got a big boost in traffic this month. You can then check the traffic sources, where you find that an influential LinkedIn user posted a link to the page. This presents an opportunity to adjust the influencer or social media aspects of your marketing strategy.

  

  Beyond traffic sources, Matomo can provide a visual user journey (also known as User Flow), showing which pages visitors tend to view in a session and even in what order they progress. This gives you a bird’s-eye view of the customer journey.

  Sales

  Just like your marketing team, your sales team can benefit from tracking and analysing website visitor information. Data about user behaviour and visitor demographics helps sales representatives better understand the people they’re talking to. Segmented visitor tracking data can even provide clues as to how to appeal to different buyer personas.

  Sales leadership can use web analytics to gauge interest over time, tie visitors to revenue and develop more accurate sales forecasts and goals. 

  

  And it’s not just aggregated website tracking data that your sales team can use to better serve customers. They can also use insights about an individual visitor to tailor their approach. Matomo’s Visits Log report and Visitor Profiles allow you to see which pages a prospect has viewed. This tells your sales team which products and features the prospect is most interested in, leading to more relevant interactions and more effective sales efforts.

  User experience and web development

  The way users interact with and experience your website has a big impact on their impression of your brand and, ultimately, whether they become customers. While marketing often controls much of a website’s content, the backend and technical operation of the site usually falls to a web development or engineering team. Website analytics and tracking inform their work, too.

  Along with data about website traffic and conversion rates, web development teams often monitor bounce rates (the percentage of people who leave your website entirely after landing on a page) and page load time (the time it takes for an individual web page to load for a user). Besides the fact that slow loading times inconvenience visitors, they can also negatively affect your search engine optimization (SEO).

  

  Along with session recordings, user experience teams and web developers may use heatmaps to find out what parts of a page draw a visitor’s attention and where they are most likely to convert or take some other action. They can then use these insights to make a web page more intuitive and useful.

  Visitor tracking and privacy regulations 

  There are different data privacy standards in other parts of the world, which are designed to ensure that businesses collect and use consumer data ethically. The most-discussed of these privacy standards is the General Data Protection Regulation (GDPR), which was instituted by the European Union (EU) but affects businesses worldwide. However, it’s important to note that individual countries or states can have different privacy laws.

  Many privacy laws govern how websites can use cookies to track visitors. With a user’s consent, cookies can help websites identify and remember visitors. However, many web visitors will reject cookie consent banners. When this happens, analysts and marketers can’t collect information from these visitors and have to work with incomplete tracking data. Incomplete data leads to poor decision-making. What’s more, cookie consent banners can create a poor user experience and often annoy web visitors.

  With Matomo’s industry-leading measures to protect user privacy, France’s data protection agency (CNIL) has confirmed that Matomo is exempt from tracking consent in France. Matomo users have peace of mind knowing they can uphold the GDPR and collect data without needing to collect and track cookie consent. Only in Germany and the UK are cookie consent banners still required.

  Choosing user tracking software

  The benefits and value of tracking website visitors are enormous, but not all tracking software is equal. Different tools have different core functionalities. For instance, some focus on user behaviour over traditional web analytics. Others offer detailed website performance data but offer little in the way of visitor information. It’s a good idea to start by identifying your company’s most important tracking goals.

  Along with core features, look for useful tools to experiment with and optimise your website with. For example, Matomo enables A/B testing while many other tools do not.

  

  Along with users of your website, you also need to think about the employees who will be using the tracking software. The interface can have a big impact on the value you get from a tool. Matomo’s session recording functionality, for example, not only provides you with video but with a colour-coded timeline identifying important user actions.

  

  Privacy standards and compliance should also be a part of the conversation. Different tools use different tracking methods, impacting accuracy and security and can even cause legal trouble. You should consider which data privacy laws you are subject to, as well as the privacy expectations of your users.

  

  Some industries have especially high data security standards. Government and healthcare organisations, for example, may require visitor tracking software that is hosted on their premises. While there are many purely cloud-based software-as-a-service (SaaS) tracking tools, Matomo is available both On-Premise (also known as self-hosted) and in the Cloud.

  Frequently asked questions

  Here are answers to some of people’s most common questions about tracking website visitors.

  Can you track who visited your website ?

  In most cases, tracking your website’s traffic is possible. Still, the extent of the tracking depends on the visitor-tracking technology you use and the privacy settings and precautions the visitor uses. For example, some technologies can pinpoint users by IP address. In other cases, you may only have access to anonymized data.

  Is it legal to track someone’s IP address ?

  It is legal for websites and businesses to track someone’s IP address in the sense that they can identify that someone from the same IP address is visiting a page repeatedly. Under the General Data Protection Regulation (GDPR), IP addresses are considered personally identifiable information (PII). The GDPR mandates that websites only log and store a user’s IP address with the user’s consent.

  How do you find where visitors are clicking the most ?

  Heatmap tools are among the most common tools for learning where visitors click the most on your website. Heatmaps use colour-coding to show what parts of a web page users either click on or hover over the most.

  Unique tracking URLs are another way to determine what part of your website gets the most clicks. For example, if you have three links on a page that all go to the same destination, you can use tracking links to determine how many clicks each link generates.

  Matomo also offers a Tag Manager within the platform that lets you manage and unify all your tracking and marketing tags to find out where visitors are clicking.

  What is the best tool for website visitor tracking ?

  Like most tools, the best website visitor tracking tool depends on your needs. Each tool offers different functionalities, user interfaces and different levels of accuracy and privacy. Matomo is a good choice for companies that value privacy, compliance and accuracy.

  Tracking for powerful insights and better performance

  Tracking website visitors is now a well-ingrained part of business operations. From sales reps seeking to understand their leads to marketers honing their ad spend, tracking helps teams do their jobs better.

  Take the time to consider what you want to learn from website tracking and let those priorities guide your choice of visitor tracking software. Whatever your industry or needs, user privacy and compliance must be a priority.

  Find out how much detail and insight Matomo can give you with our free 21-day trial — no credit card required.

• Introducing Crash Analytics for Matomo

  30 août 2023, par Erin — Community, Plugins

  Bugs and development go hand in hand. As code matures, it contends with new browser iterations, clashes with ad blockers and other software quirks, resulting in the inevitable emergence of bugs. In fact, a staggering 13% of all pageviews come with lurking JavaScript errors.

  Monitoring for crashes becomes an unrelenting task. Amidst this never-ending effort to remove bugs, a SurveyMonkey study unveils a shared reality : a resounding 66% of individuals have encountered bug-ridden websites.

  These bugs lead to problems like malfunctioning shopping carts, glitchy checkout procedures and contact forms that just won’t cooperate. But they’re not just minor annoyances – they pose a real danger to your conversion rates and revenue.

  According to a study, 58% of visitors are inclined to abandon purchases as a result of bugs, while an astonishing 75% are driven to completely abandon websites due to these frustrating experiences.

  Imagine a website earning approximately 25,000 EUR per month. Now, factor in errors occurring in 13% of all pageviews. The result ? A potential monthly loss of 1,885 EUR.

  Meet Crash Analytics

  Driven by our vision to create an empowering analytics product, we’re excited to introduce Crash Analytics, an innovative plugin for Matomo On-Premise that automatically tracks bugs on your website.

  

  By offering insights into the precise bug location and the user’s interactions that triggered it, along with details about their device type, browser and more, Crash Analytics empowers you to swiftly address crashes, leading to an improved user experience, higher conversion rates and revenue growth.

  Soon, Crash Analytics will become available to Matomo Cloud users as well, so stay tuned for further updates and announcements.

  Say goodbye to lost revenue – never miss a bug again

  Even if you put your website through the toughest tests, it’s hard to predict every little hiccup that can pop up across different browsers, setups and situations. Factors such as ad blockers, varying internet speeds for visitors and browser updates can add an extra layer of complexity.

  When these crashes happen, you want to know immediately. However, according to a study, only 29% of surveyed respondents would report the existence of the site bug to the website operator. These bugs that go unnoticed can really hurt your bottom line and conversion rates, causing you to lose out on revenue and leaving your users frustrated and disappointed.

  

  Crash Analytics is here to bridge this gap. Armed with scheduled reporting (via email or texts) and automated alert functionalities, you gain the power to instantly detect bugs as they occur on your site. This proactive approach ensures that even the subtlest of issues are brought to your attention promptly. 

  With automated reports and alerts, you can also opt to receive notifications when crashes increase or ignore specific crashes that you deem insignificant. This keeps you in the loop with only the issues that truly matter, helping you cut out the noise and take immediate action.

  

  Easily forward crash data to developers and synchronise the efforts of technical teams and marketing experts. Track emerging, disappearing and recurring errors, ensuring that crash data is efficiently relayed to developers to prioritise fixes that matter.

  

  Plus, your finger is always on the pulse with real-time reports that offer a live view of crashes happening at the moment, an especially helpful feature after deploying changes. Use annotations to mark deploys and correlate them with crash data, enabling you to quickly identify if a new bug is linked to recent updates or modifications.

  

  And with our mobile app, you can effortlessly stay connected to your website’s performance, conveniently accessing crash information anytime and anywhere. This ensures you’re in complete control of your site’s health, even when you’re on the move.

  Streamline bug resolution with combined web and crash analytics

  Crash Analytics for Matomo doesn’t just stop at pinpointing bug locations ; it goes a step further by providing you with a holistic perspective of user interactions. Seamlessly combining Matomo’s traditional and behavioural web analytics features—like segments, session recordings and visitor logs—with crash data, this integrated approach unveils a wealth of insights so you can quickly resolve bugs. 

  For instance, let’s say a user encounters a bug while attempting to complete a purchase on your e-commerce website. Crash Analytics reveals the exact point of failure, but to truly grasp the situation, you delve into the session recordings. These recordings offer a front-row seat to the user’s journey—every click and interaction that led to the bug. Session recordings are especially helpful when you are struggling to reproduce an issue.

  

  Additionally, the combination of visitor logs with crash data offers a comprehensive timeline of a user’s engagement. This helps you understand their activity leading up to the bug, such as pages visited, actions taken and devices used. Armed with these multifaceted insights, you can confidently pinpoint the root causes and address the crash immediately.

  With segments, you have the ability to dissect the data and compare experiences among distinct user groups. For example, you can compare mobile visitors to desktop visitors to determine if the issue is isolated or widespread and what impact the issue is having on the user experience of different user groups. 

  The combination of crash data with Matomo’s comprehensive web analytics equips you with the tools needed to elevate user experiences and ultimately drive revenue growth.

  Start in seconds, shape as needed : Your path to a 100% reliable website

  Crash Analytics makes the path to a reliable website simple. You don’t have to deal with intricate setups—crash detection starts without any configuration. 

  Plus, Crash Analytics excels in cross-stack proficiency, seamlessly extending its capabilities beyond automatically tracking JavaScript errors to covering server-side crashes as well, whether they occur in PHP, Android, iOS, Java or other frameworks. This versatile approach ensures that Crash Analytics comprehensively supports your website’s health and performance across various technological landscapes.

  Elevate your website with Crash Analytics

  Experience the seamless convergence of bug tracking and web analytics, allowing you to delve into user interactions, session recordings and visitor logs. With the flexibility of customising real-time alerts and scheduled reports, alongside cross-stack proficiency, Crash Analytics becomes your trusted ally in enhancing your website’s reliability and user satisfaction to increase conversions and drive revenue growth. Equip yourself to swiftly address issues and create a website where user experiences take precedence.

  Start your 30-day free trial of our Crash Analytics plugin today, and stay tuned for its availability on Matomo Cloud.