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  • Top 5 Web Analytics Tools for Your Site

    11 août 2023, par Erin — Analytics Tips

    At the start of July 2023, Universal Analytics (UA) users had to say goodbye to their preferred web analytics tool as Google discontinued it. While some find Google Analytics 4 (GA4) can do what they need, many GA4 users are starting to realise GA4 doesn’t meet all the needs UA once fulfilled. Consequently, they are actively seeking another web analytics tool to complement GA4 and address those unmet requirements effectively.

    In this article, we’ll break down five of the top web analytics tools on the market. You’ll find details about their core capabilities, pricing structures and some noteworthy pros and cons to help you decide which tool is the right fit for you. We’ve also included some key features a good web analytics tool should have to give you a baseline for comparison.

    Whether you’re a marketing manager focused on ROI of campaigns, a web analyst focused on conversions or simply interested in learning more about web analytics, there’s something for you on this list.

    What is a web analytics tool ?

    Web analytics tools collect and analyse information about your website’s visitors, their behaviour and the technical performance of your site. A web analytics tool compiles, measures and analyses website data to give you the information you need to improve site performance, boost conversions and increase your ROI.

    What makes a web analytics tool good ?

    Before we get into tool specifics, let’s go over some of the core features you can expect from a web analytics tool.

    For a web analytics tool to be worth your time (and money), it needs to cover the basics. For example :

    • Visitor reports : The number of visitors, whether they were unique or repeat visitors, the source of traffic (where they found your website), device information (if they’re using a desktop or mobile device) and demographic information like geographic location
    • Behaviour reports : What your visitors did while on your site, conversion rates (e.g., if they signed up for or purchased something), the pages they entered and exited from, average session duration, total time spent on a page and bounce rates (if they left without interacting with anything)
    • Technical information : Page loading speed and event tracking — where users are clicking, what they’re downloading or sharing from your site, if they’re engaging with the media on it and how far down the page they’re scrolling
    • Marketing campaign information : Breakdowns of ad campaigns by provider, showing if ads resulted in traffic to your site and lead to an eventual sale or conversion
    • Search Engine Optimisation (SEO) information : Which keywords on which pages are driving traffic to your site, and what search engines are they coming from
    • Real-time data tracking : Visitor, behaviour and technical information available in real-time, or close to it — allowing you to address to issues as they occur
    • Data visualisation : Charts and graphs illustrating the above information in an easily-readable format — helping identify opportunities and providing valuable insights you can leverage to improve site performance, conversion rates and the amount of time visitors spend on a page
    • Custom reporting : Create custom reports detailing the desired metrics and time frame you’re interested in
    • Security : User access controls and management tools to limit who can see and interact with user data
    • Resources : Official user guides, technical documentation, troubleshooting materials, customer support and community forums
    Google Analytics 4 dashboard

    Pros and Cons of Google Analytics 4

    Despite many users’ dissatisfaction, GA4 isn’t going away anytime soon. It’s still a powerful tool with all the standard features you’d expect. It’s the most popular choice for web analytics for a few other reasons, too, including :

    • It’s free to use
    • It’s easy to set up
    • It has a convenient mobile app
    • It has a wealth of user documentation and technical resources online
    • Its machine-learning capabilities help predict user behaviour and offer insights on how to grow your site
    • It integrates easily with other Google tools, like Google Search Console, Google Ads and Google Cloud

    That said, it comes with some serious drawbacks. Many users accustomed to UA have reported being unhappy with the differences between it and GA4. Their reasons range from changes to the user interface and bounce rate calculations, as well as Google’s switch from pageview-focused metrics to event-based ones. 

    Let’s take a look at some of the other cons :

    Now that you know GA4’s strengths and weaknesses, it’s time to explore other tools that can help fill in GA4’s gaps.

    Top 5 web analytics tools (that aren’t Google)

    Below is a list of popular web analytics tools that, unless otherwise stated, have all the features a good tool should have.

    Adobe Analytics

    Screenshot of the landing page for Adobe's web analytics tool

    Adobe is a trusted name in software, with tools that have shaped the technological landscape for decades, like Photoshop and Illustrator. With web design and UX tools Dreamweaver and XD, it makes sense that they’d offer a web analytics platform as well.

    Adobe Analytics provides not just web analytics but marketing analytics that tell you about customer acquisition and retention, ROI and ad campaign performance metrics. Its machine learning (ML) and AI-powered analytics predict future customer behaviour based on previously collected data.

    Key features : 

    • Multichannel data collection that covers computers, mobile devices and IoT devices
    • Adobe Sensei (AI/ML) for marketing attribution and anomaly detection
    • Tag management through Adobe Experience Platform Launch simplifies the tag creation and maintenance process to help you track how users interact with your site

    Pros :

    • User-friendly and simple to learn with a drag-and-drop interface
    • When integrated with other Adobe software, it becomes a powerful solution for enterprises
    • Saves your team a lot of time with the recommendations and insights automatically generated by Adobe’s AI/ML

    Cons :

    • No free version
    • Adobe Sensei and tag manager limited to premium version
    • Expensive, especially when combined with the company’s other software
    • Steep learning curve for both setup and use

    Mobile app : Yes

    Integrations : Integrates with Adobe Experience Manager Sites, the company’s CMS. Adobe Target, a CRO tool and part of the Adobe Marketing Cloud subscription, integrates with Analytics.

    Pricing : Available upon request

    Matomo

    Screenshot of Matomo Web Analytics Dashboard

    Matomo is the leading open-source web analytics solution designed to help you make more informed decisions and enhance your customer experience while ensuring GDPR compliance and user privacy. With Matomo Cloud, your data is stored in Europe, while Matomo On-Premise allows you to host your data on your own servers.

    Matomo is used on over 1 million websites, in over 190 countries, and in over 50 languages. Additionally, Matomo is an all-in-one solution, with traditional web analytics (visits, acquisition, etc.) alongside behavioural analytics (heatmaps, session recordings and more), plus a tag manager. No more inefficiently jumping back and forth between tabs in a huge tech stack. It’s all in Matomo, for one consistent, seamless and efficient experience. 

    Key features : 

    • Heatmaps and session recording to display what users are clicking on and how individual users interacted with your site 
    • A/B testing to compare different versions of the same content and see which gets better results
    • Robust API that lets you get insights by connecting your data to other platforms, like data visualisation or business intelligence tools

    Pros : 

    • Open-source, reviewed by experts to ensure that it’s secure
    • Offers On-Premise or Cloud-hosted options
    • Fully compliant with GDPR, so you can be data-driven without worrying. 
    • Option to run without cookies, meaning in most countries you can use Matomo without annoying cookie consent banners and while getting more accurate data
    • You retain complete ownership of your data, with no third parties using it for advertising or unspecified “own purposes”

    Cons : 

    • On-Premise is free, but that means an additional cost for advanced features (A/B testing, heatmaps, etc.) that are included by default on Matomo Cloud
    • Matomo On-Premise requires servers and technical expertise to setup and manage

    Mobile app : Matomo offers a free mobile app (iOS and Android) so you can access your analytics on the go. 

    Integrations : Matomo integrates easily with many other tools and platforms, including WordPress, Looker Studio, Magento, Jira, Drupal, Joomla and Cloudflare.

    Pricing : 

    • Varies based on monthly hits
    • Matomo On-Premise : free
    • Matomo Cloud : starting at €19/month

    Mixpanel

    Screenshot of Mixpanel's product page

    Mixpanel’s features are heavily geared toward e-commerce companies. From the moment a visitor lands on your website to the moment they enter their payment details and complete a transaction, Mixpanel tracks these events.

    Similar to GA4, Mixpanel is an event-focused analytics platform. While you can still track pageviews with Mixpanel, its main focus is on the specific actions users take that lead them to purchases. Putting your attention on this information allows you to find out which events on your site are going through the sales funnel.

    They’re currently developing a Warehouse Events feature to simplify the process of importing data lakes and data warehouses.

    Key features :

    • Custom alerts and anomaly detection
    • Boards, which allow you to share multiple reports and insights with your team in a range of visual styles 
    • Detailed segmentation reporting that lets you break down your data to the individual user, specific event or geographic level

    Pros :

    • Boards allow for emojis, gifs, images and videos to make collaboration fun
    • Powerful mobile analytics for iOS and Android apps
    • Free promotional credits for eligible startups 

    Cons :

    • Limited features in free plan
    • Best features limited to the Enterprise-tier subscription
    • Complicated set up
    • Steep learning curve

    Mobile app : No

    Integrations : Mixpanel has a load of integrations, including Figma, Google Cloud, Slack, HappyFox, Snowflake, Microsoft Azure, Optimizely, Mailchimp and Tenjin. They also have a WordPress plugin.

    Pricing : 

    • Starter : free plan available
    • Growth : $20/month
    • Enterprise $833/month

    HubSpot Marketing

    Screenshot of Hubspot Marketing's main page

    HubSpot is a customer relationship management (CRM) platform with marketing, sales, customer service, content management system (CMS) and operations tools. This greater ecosystem of HubSpot software allows you to practically run your entire business in one place.

    Even though HubSpot Marketing isn’t a dedicated web analytics tool, it provides comparable standard metrics as the other tools on this list, albeit without the more advanced analytical metrics they offer. If you’re already using HubSpot to host your website, it’s definitely worth consideration.

    Key features :

    • Customer Journey Analytics presents the steps your customers went through in the sales process, step-by-step, in a visual way
    • Dashboards for your reports, including both fully customisable options for power users and pre-made templates for new users

    Pros :

    • Integration with other HubSpot tools, like HubSpot CRM’s free live chat widget 
    • User-friendly interface with many features being drag-and-drop, like the report dashboard
    • 24/7 customer support

    Cons :

    • Can get expensive with upgrades and other HubSpot tool add ons
    • Not a dedicated web analytics tool, so it’s missing some of the features other tools have, like heatmaps
    • Not really worth it as a standalone tool
    • Some users report customer support is unhelpful

    Mobile app : Yes

    Integrations : The larger HubSpot CRM platform can connect with nearly 1,500 other apps through the HubSpot App Marketplace. These include Slack, Microsoft Teams, Salesforce, Make, WordPress, SurveyMonkey, Shopify, monday.com, Stripe, WooCommerce and hundreds of others.

    Pricing : 

    • Starter : $20/month ($18/month with annual plan) 
    • Professional : $890/month ($800/month with annual plan) 
    • Enterprise : $3,600/month ($43,200 billed annually)

    Kissmetrics

    Screenshot of the landing page of web analytics tool Kissmetrics

    Kissmetrics is a web analytics tool that is marketed toward SaaS and ecommerce companies. They label themselves as “person-based” because they combine event-based tracking with detailed user profiles of the visitors to your site, which allows you to gain insights into customer behaviour. 

    With user profiles, you can drill down to see how many times someone has visited your site, if they’ve purchased from you and the steps they took before completing a sale. This allows you to cater more to these users and drive growth.

    Key features : 

    • Person Profiles that give granular information about individual users and their activities on your site
    • Campaigns, an engagement messenger application, allows you to set up email automations that are triggered by specific events
    • Detailed reporting tools 

    Pros : 

    • No third-party cookies
    • No data sampling
    • APIs for Ruby on Rails, JavaScript, Python and PHP

    Cons : 

    • Difficult installation
    • Strongest reporting features only available in the most expensive plan
    • Reports can be slow to generate
    • Requires custom JavaScript code to tack single-page applications
    • Doesn’t track demographic data, bounce rate, exits, session length or time on page

    Mobile app : No

    Integrations : Kissmetrics integrates with HubSpot, Appcues, Slack, Mailchimp, Shopify, WooCommerce, Recurly and a dozen others. There is also a Kissmetrics WordPress plugin.

    Pricing : 

    • Silver : $299/month (small businesses)
    • Gold : $499/month (medium) 
    • Platinum : custom pricing (enterprises)

    Conclusion

    In this article, you learned about popular tools for web analytics to better inform you of your options. Despite all of GA4’s shortcomings, by complementing it with another web analytics tool, teams can gain a more comprehensive understanding of their website traffic and enhance their overall analytics capabilities.

    If you want an option that delivers powerful insights while keeping privacy, security and compliance at the forefront, you should try Matomo. 

    Try Matomo alongside Google Analytics now to see how it compares.

    Start your 21-day free trial now – no credit card required.

  • 5 Top Google Optimize Alternatives to Consider

    17 mars 2023, par Erin — Analytics Tips

    Google Optimize is a popular conversion rate optimization (CRO) tool from Alphabet (parent company of Google). With it, you can run A/B, multivariate, and redirect tests to figure out which web page designs perform best. 

    Google Optimize seamlessly integrates with Google Analytics (GA). It also has a free tier. So many marketers chose it as their default A/B testing tool…until recently. 

    Google will sunset Google Optimize by 30 September 2023

    Starting from this date, Google will no longer support Optimize and Optimize 360 (premium edition). All experiments, active after this date, will be paused automatically and you’ll no longer have access to your historical records (unless these are exported in advance).

    The better news is that you still have time to find a Google Optimize alternative — and this post will help you with that. 

    Disclaimer : Please note that the information provided in this blog post is for general informational purposes only and is not intended to provide legal advice. Every situation is unique and requires a specific legal analysis. If you have any questions regarding the legal implications of any matter, please consult with your legal team or seek advice from a qualified legal professional. 

    Best Google Optimize Alternatives 

    Google Optimize was among the first free A/B testing apps. But as with any product, it has some disadvantages. 

    Data updates happen every 24 hours, not in real-time. A free account has caps on the number of experiments. You cannot run more than 5 experiments at a time or implement over 16 combinations for multivariate testing (MVT). A premium version (Optimize 365) has fewer usage constraints, but it costs north of $150K per year. 

    Google Optimize has native integration with GA (of course), so you can review all the CRO data without switching apps. But Optimize doesn’t work well with Google Analytics alternatives, which many choose to use for privacy-friendly user tracking, higher data accuracy and GDPR compliance. 

    At the same time, many other conversion rate optimization (CRO) tools have emerged, often boasting better accuracy and more competitive features than Google Optimize.

    Here are 5 alternative A/B testing apps worth considering.

    Adobe Target 

    Adobe Target Homepage

    Adobe Target is an advanced personalization platform for optimising user and marketing experiences on digital properties. It uses machine learning algorithms to deliver dynamic content, personalised promotions and custom browsing experiences to visitors based on their behaviour and demographic data. 

    Adobe Target also provides A/B testing and multivariate testing (MVT) capabilities to help marketers test and refine their digital experiences.

    Key features : 

    • Visual experience builder for A/B tests setup and replication 
    • Full factorial multivariate tests and multi-armed bandit testing
    • Omnichannel personalisation across web properties 
    • Multiple audience segmentation and targeting options 
    • Personalised content, media and product recommendations 
    • Advanced customer intelligence (in conjunction with other Adobe products)

    Pros

    • Convenient A/B test design tool 
    • Acucate MVT and MAB results 
    • Powerful segmentation capabilities 
    • Access to extra behavioural analytics 
    • One-click personalisation activation 
    • Supports rules-based, location-based and contextual personalisation
    • Robust omnichannel analytics in conjunction with other Adobe products 

    Cons 

    • Requires an Adobe Marketing Cloud subscription 
    • No free trial or freemium tier 
    • More complex product setup and configuration 
    • Steep learning curve for new users 

    Price : On-demand. 

    Adobe Target is sold as part of Adobe Marketing Cloud. Licence costs vary, based on selected subscriptions and the number of users, but are typically above $10K.

    Google Optimize vs Adobe Target : The Verdict 

    Google Optimize comes with a free tier, unlike Adobe Target. It provides you with a basic builder for A/B and MVT tests, but none of the personalisation tools Adobe has. Because of ease-of-use and low price, other Google Optimize alternatives are better suited for small to medium-sized businesses, doing baseline CRO for funnel optimisation. 

    Adobe Target pulls you into the vast Adobe marketing ecosystem, offering omnipotent customer behaviour analytics, machine-learning-driven website optimisation, dynamic content recommendations, product personalisation and extensive reporting. The app is better suited for larger enterprises with a significant investment in digital marketing.

    Matomo A/B Testing

    Matomo A/B testing page

    Matomo A/B Testing is a CRO tool, integrated into Matomo. All Matomo Cloud users get instant access to it, while On-Premise (free) Matomo users can purchase A/B testing as a plugin

    With Matomo A/B Testing, you can create multiple variations of a web or mobile page and test them with different segments of their audience. Matomo also doesn’t have any strict experiment caps, unlike Google Optimize. 

    You can split-test multiple creative variants for on-site assets such as buttons, slogans, titles, call-to-actions, image positions and more. You can even benchmark the performance of two (or more !) completely different homepage designs, for instance. 

    With us, you can compliantly and ethically collect historical user data about any visitor, who’s entered any of the active tests — and monitor their entire customer journey. You can also leverage Matomo A/B Testing data as part of multi-touch attribution modelling to determine which channels bring the best leads and which assets drive them towards conversion. 

     

    Since Matomo A/B Testing is part of our analytics platform, it works well with other features such as goal tracking, heatmaps, user session recordings and more. 

    Key features

    • Run experiments for web, mobile, email and digital campaigns 
    • Convenient A/B test design interface 
    • One-click experiment scheduling 
    • Integration with historic visitor profiles
    • Near real-time conversion tracking 
    • Apply segmentation to Matomo reports 
    • Easy creative variation sharing via a URL 

    Pros

    • High data accuracy with no reporting gaps 
    • Monitor the evolution of your success metrics for each variation
    • Embed experiments across multiple digital channels 
    • Set a custom confidence threshold for winning variations 
    • No compromises on user privacy 
    • Free 21-day trial available (for Matomo Cloud) and free 30-day plugin trial (for Matomo On-Premise)

    Cons

    • No on-site personalisation tools available 
    • Configuration requires some coding experience 

    Price : Matomo A/B Testing is included in the monthly Cloud plan (starting at €19 per month). On-Premise users can buy this functionality as a plugin (starting at €199/year). 

    Google Optimize vs Matomo A/B Testing : The Verdict 

    Matomo offers the same types of A/B testing features as Google Optimize (and some extras !), but without any usage caps. Unlike Matomo, Google Optimize doesn’t support A/B tests for mobile apps. You can access some content testing features for Android Apps via Firebase, but this requires another subscription. 

    Matomo lets you run A/B experiments across the web and mobile properties, plus desktop apps, email campaigns and digital ads. Also, Matomo has higher conversion data accuracy, thanks to our privacy-focused method for collecting website analytics

    When using Matomo in most EU markets, you’re legally exempt from showing a cookie consent banner. Meaning you can collect richer insights for each experiment and make data-driven decisions. Nearly 40% of global consumers reject cookie consent banners. With most other tools, you won’t be getting the full picture of your traffic. 

    Optimizely 

    Optimizely homepage

    Optimizely is a conversion optimization platform that offers several competitive products for a separate subscription. These include a flexible content management system (CMS), a content marketing platform, a web A/B testing app, a mobile featuring testing product and two eCommerce-specific website management products.

    The Web Experimentation app allows you to optimise every customer touchpoint by scheduling unlimited split or multi-variant tests and conversions across all your projects from the same app. Apart from websites, this subscription also supports experiments for single-page applications. But if you want more advanced mobile app testing features, you’ll have to purchase another product — Feature Experimentation. 

    Key features :

    • Intuitive experiment design tool 
    • Cross-browser testing and experiment preview 
    • Multi-page funnel tests design 
    • Behavioural and geo-targeting 
    • Exit/bounce rate tracking
    • Custom audience builder for experiments
    • Comprehensive reporting 

    Pros

    • Unlimited number of concurrent experiments 
    • Upload your audience data for test optimisation 
    • Dynamic content personalisation available on a higher tier 
    • Pre-made integrations with popular heatmap and analytics tools 
    • Supports segmentation by device, campaign type, traffic sources or referrer 

    Cons

    • You need a separate subscription for mobile CRO 
    • Free trial not available, pricing on-demand 
    • Multiple licences and subscriptions may be required 
    • Doesn’t support A/B tests for emails 

    Price : Available on-demand. 

    Web Experimentation tool has three subscription tiers — Grow, Accelerate, and Scale with different features included. 

    Google Optimize vs Optimizely : The Verdict 

    Optimizely is a strong contender for Google Optimize alternative as it offers more advanced audience targeting and segmentation options. You can target users by IP address, cookies, traffic sources, device type, browser, language, location or a custom utm_campaign parameter.

    Similar to Matomo A/B testing, Optimizely doesn’t limit the number of projects or concurrent experiments you can do. But you have to immediately sign an annual contract (no monthly plans are available). Pricing also varies based on the number of processed impressions (more experiments = a higher annual bill). An annual licence can cost $63,700 for 10 million impressions on average, according to an independent estimate. 

    Visual Website Optimizer (VWO) 

    VWO is another popular experimentation platform, supporting web, mobile and server-side A/B testing and personalisation campaigns.

    Similar to others, VWO offers a drag-and-drop visual editor for creating campaign variants. You don’t need design or coding knowledge to create tests. Once you’re all set, the app will benchmark your experiment performance against expected conversion rates, report on differences in conversion rate and point towards the best-performing creative. 

    Similar to Optimizely, VWO also offers web/mobile app optimisation as a separate subscription. Apart from testing visual page elements, you can also run in-app experiments throughout the product stack to locate new revenue opportunities. For example, you can test in-app subscription flows, search algorithms or navigation flows to improve product UX. 

    Key features :

    • Multivariate and multi-arm bandit tests 
    • Multi-step (funnel) split tests 
    • Collaborative experiment tracking dashboard 
    • Target users by different attributes (URL, device, geo-data) 
    • Personal library of creative elements 
    • Funnel analytics, session records, and heatmaps available 

    Pros

    • Free starter plan is available (similar to Google Optimize)
    • Simple tracking code installation and easy code editor
    • Offers online reporting dashboards and report downloads 
    • Slice-and-dice reports by different audience dimensions
    • No impact on website/app loading speed and performance 

    Cons

    • Multivariate testing is only available on a higher-tier plan 
    • Annual contract required, despite monthly billing 
    • Mobile app A/B split tests require another licence 
    • Requires ongoing user training 

    Price : Free limited plan available. 

    Then from $356/month, billed annually. 

    Google Optimize vs VWO : The Verdict 

    The free plan on VWO is very similar to Google Optimize. You get access to A/B testing and split URL testing features for websites only. The visual editing tool is relatively simple — and you can use URL or device targeting. 

    Free VWO reports, however, lack the advertised depth in terms of behavioural or funnel-based reporting. In-depth insights are available only to premium users. Extra advertised features like heatmaps, form analytics and session recordings require yet another subscription. With Matomo Cloud, you get all three of these together with A/B testing. 

    ConvertFlow 

    ConvertFlow Homepage

    ConvertFlow markets itself as a funnel optimisation app for eCommerce and SaaS companies. It meshes lead generation tools with some CRO workflows. 

    With ConvertFlow, you can effortlessly design opt-in forms, pop-ups, quizzes and even entire landing pages using pre-made web elements and a visual builder. Afterwards, you can put all of these assets to a “field test” via the ConvertFlow CRO platform. Select among pre-made templates or create custom variants for split or multivariate testing. You can customise tests based on URLs, cookie data and user geolocation among other factors. 

    Similar to Adobe Target, ConvertFlow also allows you to run tests targeted at specific customer segments in your CRM. The app has native integrations with HubSpot and Salesforce, so this feature is easy to enable. ConvertFlow also offers advanced targeting and segmentation options, based on user on-site behaviour, demographics data or known interests.

    Key features :

    • Create and test landing pages, surveys, quizzes, pop-ups, surveys and other lead-gen assets. 
    • All-in-one funnel builder for creating demand-generation campaigns 
    • Campaign personalisation, based on on-site activity 
    • Re-usable dynamic visitor segments for targeting 
    • Multi-step funnel design and customisation 
    • Embedded forms for split testing CTAs on existing pages 

    Pros

    • Allows controlling the traffic split for each variant to get objective results 
    • Pre-made integration with Google Analytics and Google Tag Manager 
    • Conversion and funnel reports, available for each variant 
    • Access to a library with 300+ conversion campaign templates
    • Apply progressive visitor profiling to dynamically adjust user experiences 

    Cons

    • Each plan covers only $10K views. Each extra 10k costs another $20/mo 
    • Only one website allowed per account (except for Teams plan) 
    • Doesn’t support experiments in mobile app 
    • Not all CRO features are available on a Pro plan. 

    Price : Access to CRO features costs from $300/month on a Pro plan. Subscription costs also increase, based on the total number of monthly views. 

    Google Optimize vs CovertFlow : The Verdict 

    ConvertFlow is equally convenient to use in conjunction with Google Analytics as Google Optimize is. But the similarities end up here since ConvertFlow combines funnel design features with CRO tools. 

    With ConvertFlow, you can run more advanced experiments and apply more targeting criteria than with Google Optimize. You can observe user behaviour and conversion rates across multi-step CTA forms and page funnels, plus benefit from first-touch attribution reporting without switching apps. 

    Though CovertFlow has a free plan, it doesn’t include access to CRO features. Meaning it’s not a free alternative to Google Optimize.

    Comparison of the Top 5 Google Optimize Alternatives

    FeatureGoogle OptimizeAdobe TargetMatomo A/B testOptimizely VWOConvertFlow

    Supported channelsWebWeb, mobile, social media, email Web, mobile, email, digital campaignsWebsites & mobile appsWebsites, web and mobile appsWebsites and mobile apps
    A/B testingcheck mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark icon
    Easy GA integration check mark iconXcheck mark iconcheck mark iconcheck mark iconcheck mark icon
    Integrations with other web analytics appsXXcheck mark iconcheck mark iconXcheck mark icon
    Audience segmentationBasicAdvancedAdvancedAdvancedAdvancedAdvanced
    Geo-targetingcheck mark iconcheck mark iconXcheck mark iconcheck mark iconcheck mark icon
    Behavioural targetingBasicAdvancedAdvancedAdvancedAdvancedAdvanced
    HeatmapsXXcheck mark icon

    No extra cost with Matomo Cloud
    〰️

    *via integrations
    〰️

    *requires another subscription
    X
    Session recordingsXXcheck mark icon

    No extra cost with Matomo Cloud
    X〰️

    *requires another subscription
    X
    Multivariate testing (MVT)check mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark icon
    Dynamic personalisation Xcheck mark iconXcheck mark icon〰️

    *only on higher account tiers
    〰️

    *only on the highest account tiers
    Product recommendationsXcheck mark iconX〰️

    *requires another subscription
    〰️

    *requires another subscription
    check mark icon
    SupportSelf-help desk on a free tierEmail, live-chat, phone supportEmail, self-help guides and user forumKnowledge base, online tickets, user communitySelf-help guides, email, phoneKnowledge base, email, and live chat support
    PriceFreemiumOn-demandFrom €19 for Cloud subscription

    From €199/year as plugin for On-Premise
    On-demandFreemium

    From $365/mo
    From $300/month

    Conclusion 

    Google Optimize has served marketers well for over five years. But as the company decided to move on — so should you. 

    Oher A/B testing tools like Matomo, Optimizely or VWO offer better funnel analytics and split testing capabilities without any usage caps. Also, tools like Adobe Target, Optimizely, and VWO offer advanced content personalisation, based on aggregate analytics. However, they also come with much higher subscription costs.

    Matomo is a robust, compliant and cost-effective alternative to Google Optimize. Our tool allows you to schedule campaigns across all digital mediums (and even desktop apps !) without a

  • How to Check Website Traffic As Accurately As Possible

    18 août 2023, par Erin — Analytics Tips

    If you want to learn about the health of your website and the success of your digital marketing initiatives, there are few better ways than checking your website traffic. 

    It’s a great way to get a quick dopamine hit when things are up, but you can also use traffic levels to identify issues, learn more about your users or benchmark your performance. That means you need a reliable and easy way to check your website traffic over time — as well as a way to check out your competitors’ traffic levels, too. 

    In this article, we’ll show you how to do just that. You’ll learn how to check website traffic for both your and your competitor’s sites and discover why some methods of checking website traffic are better than others. 

    Why check website traffic ? 

    Dopamine hits aside, it’s important to constantly monitor your website’s traffic for several reasons.

    There are five reasons to check website traffic

    Benchmark site performance

    Keeping regular tabs on your traffic levels is a great way to track your website’s performance over time. It can help you plan for the future or identify problems. 

    For instance, growing traffic levels may mean expanding your business’s offering or investing in more inventory. On the flip side, decreasing traffic levels may suggest it’s time to revamp your marketing strategies or look into issues impacting your SEO. 

    Analyse user behaviour

    Checking website traffic and user behaviour lets marketing managers understand how users interact with your website. Which pages are they visiting ? Which CTAs do they click on ? What can you do to encourage users to take the actions you want ? You can also identify issues that lead to high bounce rates and other problems. 

    The better you understand user behaviour, the easier it will be to give them what they want. For example, you may find that users spend more time on your landing pages than they do your blog pages. You could use that information to revise how you create blog posts or focus on creating more landing pages. 

    Improve the user experience

    Once you understand how users behave on your website, you can use that information to fix errors, update your content and improve the user experience for the site. 

    You can even personalise the experience for customers, leading to significant growth. Research shows companies that grow faster derive 40% more of their revenue from personalisation. 

    That could come in the form of sweeping personalisations — like rearranging your website’s navigation bar based on user behaviour — or individual personalisation that uses analytics to transform sections or entire pages of your site based on user behaviour. 

    Optimise marketing strategies

    You can use website traffic reports to understand where users are coming from and optimise your marketing plan accordingly. You may want to double down on organic traffic, for instance, or invest more in PPC advertising. Knowing current traffic estimates and how these traffic levels have trended over time can help you benchmark your campaigns and prioritise your efforts. 

    Increasing traffic levels from other countries can also help you identify new marketing opportunities. If you start seeing significant traffic levels from a neighbouring country or a large market, it could be time to take your business international and launch a cross-border campaign. 

    Filter unwanted traffic

    A not-insignificant portion of your site’s traffic may be coming from bots and other unwanted sources. These can compromise the quality of your analytics and make it harder to draw insights. You may not be able to get rid of this traffic, but you can use analytics tools to remove it from your stats. 

    How to check website traffic on Matomo

    If you want to check your website’s traffic, you’d be forgiven for heading to Google Analytics first. It’s the most popular analytics tool on the market, after all. But if you want a more reliable assessment of your website’s traffic, then we recommend using Matomo alongside Google Analytics. 

    The Matomo web analytics platform is an open-source solution that helps you collect accurate data about your website’s traffic and make more informed decisions as a result — all while enhancing the customer experience and ensuring GDPR compliance and user privacy. 

    Matomo also offers multiple ways to check website traffic :

    Let’s look at all of them one by one. 

    The visits log report is a unique rundown of all of the individual visitors to your site. This offers a much more granular view than other tools that just show the total number of visitors for a given period. 

    The Visits log report is a unique rundown of your site's visitors

    You can access the visits log report by clicking on the reporting menu, then clicking Visitor and Visits Log. From there, you’ll be able to scroll through every user session and see the following information :

    • The location of the user
    • The total number of actions they took
    • The length of time on site
    • How they arrived at your site
    • And the device they used to access your site 

    This may be overwhelming if your site receives thousands of visitors at a time. But it’s a great way to understand users at an individual level and appreciate the lifetime activity of specific users. 

    The Real-time visitor map is a visual display of users’ location for a given timeframe. If you have an international website, it’s a fantastic way to see exactly where in the world your traffic comes from.

    Use the Real-time Map to see the location of users over a given timeframe

    You can access the Real-time Visitor Map by clicking Visitor in the main navigation menu and then Real-time Map. The map itself is colour-coded. Larger orange bubbles represent recent visits, and smaller dark orange and grey bubbles represent older visits. The map will refresh every five seconds, and new users appear with a flashing effect. 

    If you run TV or radio adverts, Matomo’s Real-time Map provides an immediate read on the effectiveness of your campaign. If your map lights up in the minutes following your ad, you know it’s been effective. It can also help you identify the source of bot attacks, too. 

    Finally, the Visits in Real-time report provides a snapshot of who is browsing your website. You can access this report under Visitors > Real-time and add it to your custom dashboards as a widget. 

    Open the report, and you’ll see the real-time flow of your site’s users and counters for visits and pageviews over the last 30 minutes and 24 hours. The report refreshes every five seconds with new users added to the top of the report with a fade-in effect.

    Use the Visits in Real-Time report to get a snapshot of your site's most recent visitors

    The report provides a snapshot of each visitor, including :

    • Whether they are new or a returning 
    • Their country
    • Their browser
    • Their operating system
    • The number of actions they took
    • The time they spent on the site
    • The channel they came in from
    • Whether the visitor converted a goal

    3 other ways to check website traffic

    You don’t need to use Matomo to check your website traffic. Here are three other tools you can use instead. 

    How to check website traffic on Google Analytics

    Google Analytics is usually the first starting point for anyone looking to check their website traffic. It’s free to use, incredibly popular and offers a wide range of traffic reports. 

    Google Analytics lets you break down historical traffic data almost any way you wish. You can split traffic by acquisition channel (organic, social media, direct, etc.) by country, device or demographic.

    Google Analytics can split website traffic by channel

    It also provides real-time traffic reports that give you a snapshot of users on your site right now and over the last 30 minutes. 

    Google Analytics 4 shows the number of users over the last 30 minutes

    Google Analytics may be one of the most popular ways to check website traffic, but it could be better. Google Analytics 4 is difficult to use compared to its predecessor, and it also limits the amount of data you can track in accordance with privacy laws. If users refuse your cookie consent, Google Analytics won’t record these visits. In other words, you aren’t getting a complete view of your traffic by using Google Analytics alone. 

    That’s why it’s important to use Google Analytics alongside other web analytics tools (like Matomo) that don’t suffer from the same privacy issues. That way, you can make sure you track every single user who visits your site. 

    How to check website traffic on Google Search Console

    Google Search Console is a free tool from Google that lets you analyse the search traffic that your site gets from Google. 

    The top-line report shows you how many times your website has appeared in Google Search, how many clicks it has received, the average clickthrough rate and the average position of your website in the search results. 

    Google Search Console is a great way to understand what you rank for and how much traffic your organic rankings generate. It will also show you which pages are indexed in Google and whether there are any crawling errors. 

    Unfortunately, Google Search Console is limited if you want to get a complete view of your traffic. While you can analyse search traffic in a huge amount of detail, it will not tell you how users who access your website directly or via social media behave. 

    How to check website traffic on Similarweb

    Similarweb is a website analysis tool that estimates the total traffic of any site on the internet. It is one of the best tools for estimating how much traffic your competitors receive. 

    What’s great about Similarweb is that it estimates total traffic, not just traffic from search engines like many SEO tools. It even breaks down traffic by different channels, allowing you to see how your website compares against your competitors. 

    As you can see from the image above, Similarweb provides an estimate of total visits, bounce rate, the average number of pages users view per visit and the average duration on the site. The company also has a free browser extension that lets you check website traffic estimates as you browse the web. 

    You can use Similarweb for free to a point. But to really get the most out of this tool, you’ll need to upgrade to a premium plan which starts at $125 per user per month. 

    The price isn’t the only downside of using Similarweb to check the traffic of your own and your competitor’s websites. Ultimately, Similarweb is only an estimate — even if it’s a reasonably accurate one — and it’s no match for a comprehensive analytics tool. 

    7 website traffic metrics to track

    Now that you know how to check your website’s traffic, you can start to analyse it. You can use plenty of metrics to assess the quality of your website traffic, but here are some of the most important metrics to track. 

    • New visitors : These are users who have never visited your website before. They are a great sign that your marketing efforts are working and your site is reaching more people. But it’s also important to track how they behave on the website to ensure your site caters effectively to new visitors. 
    • Returning visitors : Returning visitors are coming back to your site for a reason : either they like the content you’re creating or they want to make a purchase. Both instances are great. The more returning visitors, the better. 
    • Bounce rate : This is a measure of how many users leave your website without taking action. Different analytics tools measure this metric differently.
    • Session duration : This is the length of time users spend on your website, and it can be a great gauge of whether they find your site engaging. Especially when combined with the metric below. 
    • Pages per session : This measures how many different pages users visit on average. The more pages they visit and the longer users spend on your website, the more engaging it is. 
    • Traffic source : Traffic can come from a variety of sources (organic, direct, social media, referral, etc.) Tracking which sources generate the most traffic can help you analyse and prioritise your marketing efforts. 
    • User demographics : This broad metric tells you more about who the users are that visit your website, what device they use, what country they come from, etc. While the bulk of your website traffic will come from the countries you target, an influx of new users from other countries can open the door to new opportunities.

    Why do my traffic reports differ ?

    If you use more than one of the methods above to check your website traffic, you’ll quickly realise that every traffic report differs. In some cases, the reasons are obvious. Any tool that estimates your traffic without adding code to your website is just that : an estimate. Tools like Similarweb will never offer the accuracy of analytics platforms like Matomo and Google Analytics. 

    But what about the differences between these analytics platforms themselves ? While each platform has a different way of recording user behaviour, significant differences in website traffic reports between analytics platforms are usually a result of how each platform handles user privacy. 

    A platform like Google Analytics requires users to accept a cookie consent banner to track them. If they accept, great. Google collects all of the data that any other analytics platform does. It may even collect more. If users reject cookie consent banners, however, then Google Analytics can’t track these visitors at all. They simply won’t show up in your traffic reports. 

    That doesn’t happen with all analytics platforms, however. A privacy-focused alternative like Matomo doesn’t require cookie consent banners (apart from in the United Kingdom and Germany) and can therefore continue to track visitors even after they have rejected a cookie consent screen from Google Analytics. This means that virtually all of your website traffic will be tracked regardless of whether users accept a cookie consent banner or not. And it’s why traffic reports in Matomo are often much higher than they are in Google Analytics.

    Matomo doesn't need cookie consent, so you see a complete view of your traffic

    Given that around half (47.32%) of adults in the European Union refuse to allow the use of personal data tracking for advertising purposes and that 95% of people will reject additional cookies when it is easy to do so, this means you could have vastly different traffic reports — and be missing out on a significant amount of user data. 

    If you’re serious about using web analytics to improve your website and optimise your marketing campaigns, then it is essential to use another analytics platform alongside Google Analytics. 

    Get more accurate traffic reports with Matomo

    There are several methods to check website traffic. Some, like Similarweb, can provide estimates on your competitors’ traffic levels. Others, like Google Analytics, are free. But data doesn’t lie. Only privacy-focused analytics solutions like Matomo can provide accurate reports that account for every visitor. 

    Join over one million organisations using Matomo to accurately check their website traffic. Try it for free alongside GA today. No credit card required.