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  • How to Choose the Optimal Multi-Touch Attribution Model for Your Organisation

    13 mars 2023, par Erin — Analytics Tips

    If you struggle to connect the dots on your customer journeys, you are researching the correct solution. 

    Multi-channel attribution models allow you to better understand the users’ paths to conversion and identify key channels and marketing assets that assist them.

    That said, each attribution model has inherent limitations, which make the selection process even harder.

    This guide explains how to choose the optimal multi-touch attribution model. We cover the pros and cons of popular attribution models, main evaluation criteria and how-to instructions for model implementation. 

    Pros and Cons of Different Attribution Models 

    Types of Attribution Models

    First Interaction 

    First Interaction attribution model (also known as first touch) assigns full credit to the conversion to the first channel, which brought in a lead. However, it doesn’t report other interactions the visitor had before converting.

    Marketers, who are primarily focused on demand generation and user acquisition, find the first touch attribution model useful to evaluate and optimise top-of-the-funnel (ToFU). 

    Pros 

    • Reflects the start of the customer journey
    • Shows channels that bring in the best-qualified leads 
    • Helps track brand awareness campaigns

    Cons 

    • Ignores the impact of later interactions at the middle and bottom of the funnel 
    • Doesn’t provide a full picture of users’ decision-making process 

    Last Interaction 

    Last Interaction attribution model (also known as last touch) shifts the entire credit allocation to the last channel before conversion. But it doesn’t account for the contribution of all other channels. 

    If your focus is conversion optimization, the last-touch model helps you determine which channels, assets or campaigns seal the deal for the prospect. 

    Pros 

    • Reports bottom-of-the-funnel events
    • Requires minimal data and configurations 
    • Helps estimate cost-per-lead or cost-per-acquisition

    Cons 

    • No visibility into assisted conversions and prior visitor interactions 
    • Overemphasise the importance of the last channel (which can often be direct traffic) 

    Last Non-Direct Interaction 

    Last Non-Direct attribution excludes direct traffic from the calculation and assigns the full conversion credit to the preceding channel. For example, a paid ad will receive 100% of credit for conversion if a visitor goes directly to your website to buy a product. 

    Last Non-Direct attribution provides greater clarity into the bottom-of-the-funnel (BoFU). events. Yet, it still under-reports the role other channels played in conversion. 

    Pros 

    • Improved channel visibility, compared to Last-Touch 
    • Avoids over-valuing direct visits
    • Reports on lead-generation efforts

    Cons 

    • Doesn’t work for account-based marketing (ABM) 
    • Devalues the quality over quantity of leads 

    Linear Model

    Linear attribution model assigns equal credit for a conversion to all tracked touchpoints, regardless of their impact on the visitor’s decision to convert.

    It helps you understand the full conversion path. But this model doesn’t distinguish between the importance of lead generation activities versus nurturing touches.

    Pros 

    • Focuses on all touch points associated with a conversion 
    • Reflects more steps in the customer journey 
    • Helps analyse longer sales cycles

    Cons 

    • Doesn’t accurately reflect the varying roles of each touchpoint 
    • Can dilute the credit if too many touchpoints are involved 

    Time Decay Model 

    Time decay models assumes that the closer a touchpoint is to the conversion, the greater its influence. Pre-conversion touchpoints get the highest credit, while the first ones are ranked lower (5%-5%-10%-15%-25%-30%).

    This model better reflects real-life customer journeys. However, it devalues the impact of brand awareness and demand-generation campaigns. 

    Pros 

    • Helps track longer sales cycles and reports on each touchpoint involved 
    • Allows customising the half-life of decay to improve reporting 
    • Promotes conversion optimization at BoFu stages

    Cons 

    • Can prompt marketers to curtail ToFU spending, which would translate to fewer qualified leads at lower stages
    • Doesn’t reflect highly-influential events at earlier stages (e.g., a product demo request or free account registration, which didn’t immediately lead to conversion)

    Position-Based Model 

    Position-Based attribution model (also known as the U-shaped model) allocates the biggest credit to the first and the last interaction (40% each). Then distributes the remaining 20% across other touches. 

    For many marketers, that’s the preferred multi-touch attribution model as it allows optimising both ToFU and BoFU channels. 

    Pros 

    • Helps establish the main channels for lead generation and conversion
    • Adds extra layers of visibility, compared to first- and last-touch attribution models 
    • Promotes budget allocation toward the most strategic touchpoints

    Cons 

    • Diminishes the importance of lead nurturing activities as more credit gets assigned to demand-gen and conversion-generation channels
    • Limited flexibility since it always assigns a fixed amount of credit to the first and last touchpoints, and the remaining credit is divided evenly among the other touchpoints

    How to Choose the Right Multi-Touch Attribution Model For Your Business 

    If you’re deciding which attribution model is best for your business, prepare for a heated discussion. Each one has its trade-offs as it emphasises or devalues the role of different channels and marketing activities.

    To reach a consensus, the best strategy is to evaluate each model against three criteria : Your marketing objectives, sales cycle length and data availability. 

    Marketing Objectives 

    Businesses generate revenue in many ways : Through direct sales, subscriptions, referral fees, licensing agreements, one-off or retainer services. Or any combination of these activities. 

    In each case, your marketing strategy will look different. For example, SaaS and direct-to-consumer (DTC) eCommerce brands have to maximise both demand generation and conversion rates. In contrast, a B2B cybersecurity consulting firm is more interested in attracting qualified leads (as opposed to any type of traffic) and progressively nurturing them towards a big-ticket purchase. 

    When selecting a multi-touch attribution model, prioritise your objectives first. Create a simple scoreboard, where your team ranks various channels and campaign types you rely on to close sales. 

    Alternatively, you can survey your customers to learn how they first heard about your company and what eventually triggered their conversion. Having data from both sides can help you cross-validate your assumptions and eliminate some biases. 

    Then consider which model would best reflect the role and importance of different channels in your sales cycle. Speaking of which….

    Sales Cycle Length 

    As shoppers, we spend less time deciding on a new toothpaste brand versus contemplating a new IT system purchase. Factors like industry, business model (B2C, DTC, B2B, B2BC), and deal size determine the average cycle length in your industry. 

    Statistically, low-ticket B2C sales can happen within just several interactions. The average B2B decision-making process can have over 15 steps, spread over several months. 

    That’s why not all multi-touch attribution models work equally well for each business. Time-decay suits better B2B companies, while B2C usually go for position-based or linear attribution. 

    Data Availability 

    Businesses struggle with multi-touch attribution model implementation due to incomplete analytics data. 

    Our web analytics tool captures more data than Google Analytics. That’s because we rely on a privacy-focused tracking mechanism, which allows you to collect analytics without showing a cookie consent banner in markets outside of Germany and the UK. 

    Cookie consent banners are mandatory with Google Analytics. Yet, almost 40% of global consumers reject it. This results in gaps in your analytics and subsequent inconsistencies in multi-touch attribution reports. With Matomo, you can compliantly collect more data for accurate reporting. 

    Some companies also struggle to connect collected insights to individual shoppers. With Matomo, you can cross-attribute users across browning sessions, using our visitors’ tracking feature

    When you already know a user’s identifier (e.g., full name or email address), you can track their on-site behaviours over time to better understand how they interact with your content and complete their purchases. Quick disclaimer, though, visitors’ tracking may not be considered compliant with certain data privacy laws. Please consult with a local authority if you have doubts. 

    How to Implement Multi-Touch Attribution

    Multi-touch attribution modelling implementation is like a “seek and find” game. You have to identify all significant touchpoints in your customers’ journeys. And sometimes also brainstorm new ways to uncover the missing parts. Then figure out the best way to track users’ actions at those stages (aka do conversion and events tracking). 

    Here’s a step-by-step walkthrough to help you get started. 

    Select a Multi-Touch Attribution Tool 

    The global marketing attribution software is worth $3.1 billion. Meaning there are plenty of tools, differing in terms of accuracy, sophistication and price.

    To make the right call prioritise five factors :

    • Available models : Look for a solution that offers multiple options and allows you to experiment with different modelling techniques or develop custom models. 
    • Implementation complexity : Some providers offer advanced data modelling tools for creating custom multi-touch attribution models, but offer few out-of-the-box modelling options. 
    • Accuracy : Check if the shortlisted tool collects the type of data you need. Prioritise providers who are less dependent on third-party cookies and allow you to identify repeat users. 
    • Your marketing stack : Some marketing attribution tools come with useful add-ons such as tag manager, heatmaps, form analytics, user session recordings and A/B testing tools. This means you can collect more data for multi-channel modelling with them instead of investing in extra software. 
    • Compliance : Ensure that the selected multi-attribution analytics software wouldn’t put you at risk of GDPR non-compliance when it comes to user privacy and consent to tracking/analysis. 

    Finally, evaluate the adoption costs. Free multi-channel analytics tools come with data quality and consistency trade-offs. Premium attribution tools may have “hidden” licensing costs and bill you for extra data integrations. 

    Look for a tool that offers a good price-to-value ratio (i.e., one that offers extra perks for a transparent price). 

    Set Up Proper Data Collection 

    Multi-touch attribution requires ample user data. To collect the right type of insights you need to set up : 

    • Website analytics : Ensure that you have all tracking codes installed (and working correctly !) to capture pageviews, on-site actions, referral sources and other data points around what users do on page. 
    • Tags : Add tracking parameters to monitor different referral channels (e.g., “facebook”), campaign types (e.g., ”final-sale”), and creative assets (e.g., “banner-1”). Tags help you get a clearer picture of different touchpoints. 
    • Integrations : To better identify on-site users and track their actions, you can also populate your attribution tool with data from your other tools – CRM system, A/B testing app, etc. 

    Finally, think about the ideal lookback window — a bounded time frame you’ll use to calculate conversions. For example, Matomo has a default windows of 7, 30 or 90 days. But you can configure a custom period to better reflect your average sales cycle. For instance, if you’re selling makeup, a shorter window could yield better results. But if you’re selling CRM software for the manufacturing industry, consider extending it.

    Configure Goals and Events 

    Goals indicate your main marketing objectives — more traffic, conversions and sales. In web analytics tools, you can measure these by tracking specific user behaviours. 

    For example : If your goal is lead generation, you can track :

    • Newsletter sign ups 
    • Product demo requests 
    • Gated content downloads 
    • Free trial account registration 
    • Contact form submission 
    • On-site call bookings 

    In each case, you can set up a unique tag to monitor these types of requests. Then analyse conversion rates — the percentage of users who have successfully completed the action. 

    To collect sufficient data for multi-channel attribution modelling, set up Goal Tracking for different types of touchpoints (MoFU & BoFU) and asset types (contact forms, downloadable assets, etc). 

    Your next task is to figure out how users interact with different on-site assets. That’s when Event Tracking comes in handy. 

    Event Tracking reports notify you about specific actions users take on your website. With Matomo Event Tracking, you can monitor where people click on your website, on which pages they click newsletter subscription links, or when they try to interact with static content elements (e.g., a non-clickable banner). 

    Using in-depth user behavioural reports, you can better understand which assets play a key role in the average customer journey. Using this data, you can localise “leaks” in your sales funnel and fix them to increase conversion rates.

    Test and Validated the Selected Model 

    A common challenge of multi-channel attribution modelling is determining the correct correlation and causality between exposure to touchpoints and purchases. 

    For example, a user who bought a discounted product from a Facebook ad would act differently than someone who purchased a full-priced product via a newsletter link. Their rate of pre- and post-sales exposure will also differ a lot — and your attribution model may not always accurately capture that. 

    That’s why you have to continuously test and tweak the selected model type. The best approach for that is lift analysis. 

    Lift analysis means comparing how your key metrics (e.g., revenue or conversion rates) change among users who were exposed to a certain campaign versus a control group. 

    In the case of multi-touch attribution modelling, you have to monitor how your metrics change after you’ve acted on the model recommendations (e.g., invested more in a well-performing referral channel or tried a new brand awareness Twitter ad). Compare the before and after ROI. If you see a positive dynamic, your model works great. 

    The downside of this approach is that you have to invest a lot upfront. But if your goal is to create a trustworthy attribution model, the best way to validate is to act on its suggestions and then test them against past results. 

    Conclusion

    A multi-touch attribution model helps you measure the impact of different channels, campaign types, and marketing assets on metrics that matter — conversion rate, sales volumes and ROI. 

    Using this data, you can invest budgets into the best-performing channels and confidently experiment with new campaign types. 

    As a Matomo user, you also get to do so without breaching customers’ privacy or compromising on analytics accuracy.

    Start using accurate multi-channel attribution in Matomo. Get your free 21-day trial now. No credit card required.

  • Increasing Website Traffic : 11 Tips To Attract Visitors

    25 août 2023, par Erin — Analytics Tips, Marketing

    For your website and business to succeed, you need to focus on building traffic.

    However, you aren’t the only one with that goal in mind.

    There are millions of other websites trying to increase their traffic as well. With that much competition, it’s important to make sure your website stands out. Accomplishing that can require a great deal of strategy.

    We’ve compiled a list of tips to help you develop a solid plan for increasing website traffic, to expand your reach, grow your audience and boost customer engagement levels — creating more opportunities for your business.Using these tips, more visitors will find their way to your website — meaning more customers for your business.

    Why is website traffic important ?

    Website traffic is essentially the number of people visiting your website. When someone lands on your site, they’re considered a visitor and increase your website traffic. 

    When your website traffic is high, you’ll get more clicks, customer interactions and brand engagement. As a result, search engines will have a positive impression of your website and send more people there, meaning even more people will see your content and have the opportunity to buy your product.

    When using a website for your business or any other venture, tracking your website traffic using a web analytics solution like Matomo is critical.

    A screenshot of Matomo's Visits Dashboard

    With over 200 million actively maintained and visited websites in 2023, it’s important to make sure yours stands out if you want to increase your website traffic and grow your online presence. 

    11 tips for increasing website traffic

    Here are 11 tips to increase your organic traffic and elevate your business.

    1. Perfect your SEO

    Optimising your website to show up in search engine results shouldn’t be overlooked, as 63% of consumers start researching a product by using a search engine. Search engine optimisation, or SEO, increases the visibility and discoverability of your website on search engine results pages (SERPs). SEO targets organic searches, which means it doesn’t add to social media traffic, direct traffic or referrals, and it isn’t paid traffic.

    SEO is number one on this list for a reason — most of these tips will directly, or indirectly, improve your SEO efforts. 

    Steps to improve your search engine optimisation can include :

    • Using relevant keywords that are incorporated naturally throughout your content
    • Using a web analytics tool like Matomo, with its search keyword feature, to gain insights and identify opportunities for improvement
    • Using descriptive meta titles and meta descriptions
    • Link to your own content internally with descriptive anchor tags, and make sure unused pages are removed 
    • Keeping your target audience in mind and marketing your content toward them
    • Making sure your website’s structure is optimised to be mobile-friendly, fast and responsive — such as with Matomo’s SEO Web Vitals feature, which monitors key metrics like your website’s page speed and loading performance, pivotal for optimising search engine results

    2. Research the competition

    It’s important to remember that while your business might be unique, it’s likely not the only one in its field. Thousands of other websites from other companies are also looking to improve their website traffic and increase sales, and you have to outcompete them.

    Looking at what your competitors are doing is vital from a strategic perspective. You can see what their content looks like, how they’re framing their specific use cases and what target audience they’re marketing toward.

    Knowing what your competitors are doing can help you find ways to improve your content and make it unique. Are your competitors missing a specific use case or neglecting a particular audience ? Fill in their content gaps on your website, and pick up the traffic they’re missing.

    3. Create high-quality, evergreen content

    If your content is high-quality, visitors will read more of it and stay longer on your site. This obviously increases the likelihood they will purchase your product or service, and it tells search engines that your website is a good answer for a search query.

    High-quality content will also be shared more often, leading to even more website traffic. You should aim to develop content that doesn’t lose relevance over time (aka “evergreen content”). If you include time-sensitive data, statistics or content in your website, blog posts or articles, it’ll be relevant only around that time frame. 

    While this month’s viral content is highly popular, it likely won’t be relevant in a few months. Instead, if you ensure your content is evergreen, it will continue to get engagement long after it’s published.

    4. Implement creative visuals

    It’s important to have engaging, fun and interactive media on your website to keep visitors on your site longer. Like good content, interesting visuals (and the resulting longer visits) can translate to more purchases (and favourable assessments by search engines).

    A screenshot of Matomo's Media Dashboard

    Media can take the form of videos, infographics, images or web graphics. 

    With Matomo’s Media Analytics feature, you can automatically gain even deeper insights into how your visitors engage with your media content, enhancing your understanding of their preferences and behaviours.

    If you have interesting, captivating visuals, visitors will be more likely to stay on your website longer and see what you have to offer. Without captivating visuals to break up walls of text, you’ll likely find visitors will tend to leave your site in favour of something more engaging.

    Just make sure you design your visuals with your target audience in mind. Flashy, fun graphics might not be a good fit for a professional audience, but they’re great for younger audiences. If you get your audience correct, they may also share the images with others. Depending on your business, that might be a useful infographic shared across LinkedIn, or a picture of a clever use case shared on Pinterest. 

    As a bonus, if other companies use your graphics on their websites, that earns you some backlinks — more on those in a bit.

    5. Create a comprehensive knowledge base

    Having a knowledge base is critical to making sure your service or product is well understood and well documented, especially in the tech industry. If a visitor or potential customer is interested in your product or service, they need to know exactly what it will do for them and that they have a good foundation of support in case they need help. A knowledge base is also a good place for internal links (more on those in a bit).

    Visitors can also use your knowledge base as a source of information, and if they cite you as a source, that’ll lead right back to more website traffic for you (see our backlinks section for more about this). If your website is a good source of information, visitors will come back to it again and again.

    6. Use social media often and consistently

    Digital marketing nowadays heavily relies on social media platforms. Having an online presence no longer means just having a website — if you’re not using social media sites, you’re missing out on a huge portion of potential visitors and customers.

    A strong social media presence with profiles on platforms like Facebook, X (formerly Twitter), Instagram or LinkedIn can be invaluable for increasing your website traffic. Visitors to your social media profiles will click on regularly shared content, read your blog posts and possibly become customers.

    Participating in relevant communities and networking with other companies in groups in your industry can also be invaluable. If you participate in online communities and forums for your niche, you can offer insight, answer questions and plug your website. All of this will increase your clicks, which will increase your website traffic.

    If you’ve managed to build your own community on social media, make sure to keep them engaged ! Implementing your own forum, hosting live chats and Q&As, offering helpful and engaging content will make sure visitors keep coming back and spreading the word. 

    7. Use email marketing or newsletters

    Having an email list and sending marketing emails or newsletters is a great way to increase website traffic. You can offer exclusive content, and promise discounts or resources to your subscribers for when they return to your website. This will help keep your loyal audience engaged, entice new customers to subscribe to your newsletter, give you a chance to upsell to people who have already expressed an interest in your product and potentially convert curious subscribers into customers.

    8. Make sure your content can earn backlinks

    A backlink is when a website links to a different website — ideally using relevant anchor text — and it’s an effective strategy for increasing referral traffic, that is, visitors who get to your website via a link on another website. The more backlinks you have, the more your referral traffic will increase. Social share buttons make it easy for people to cite you on social platforms, too. 

    We’ve already talked about making expert content that’s link-worthy, but also make sure that you’re creating linkable assets (like those interesting visuals mentioned earlier), building relationships with other sites that will link to you (like by inviting an expert or influencer to write on your page and promote it from their platform, or by writing your own guest content for their sites) and sharing your own content. All of this can help increase your referral traffic, particularly when you’re linked from websites with a higher domain authority than you have.

    You can also make sure your website is listed in online directories. Some sites will do interviews and roundups, as well — these are great opportunities to increase your backlinks.

    9. Optimise your CTR

    Click-through rate, or CTR, is the percentage of users who click on specific links to your website. A high CTR means your visitors are following a link — whether in an advertisement, a search result or a social media post — and a low CTR means they’re passing it by. Optimising your CTR can greatly improve your website traffic.

    To improve CTR, identify successful elements such as copy, imagery, and offers in your ads, enabling you to amplify effective elements and minimise less impactful ones.

    10. Ensure your website is responsive and mobile-friendly

    If a visitor is frustrated by your site being slow, laggy, clunky or not mobile-friendly, they won’t stay long. That doesn’t look good to search engines if that’s how your visitors got there. Your website needs to be clean, responsive, user-friendly and accessible.

    If your website is slow, try increasing your website’s performance by :

    • Optimising images : Reduce the size of images and compress them for faster load times. Opt for JPEG format for photos and PNG format for graphics. 
    • Limit the use of plugins : If you are using a CMS like WordPress, consider removing plugins that are unnecessary or not essential.
    • Embrace lazy loading : To further enhance site speed and reduce initial load times, set up your site to load images and content only as visitors scroll down. Prioritising the content and images at the top of the page makes the site feel faster. Some CMS platforms will offer this option, but others may require a bit of coding to set this up. 

    Many people rely on their phones to research services or products, especially if they’re doing a quick search. Make sure your website is friendly to mobile users. It should scale vertically and scroll smoothly so users aren’t frustrated when using your site. They should be able to find the info they need immediately without any technical issues.

    11. Track your website’s metrics

    As you test out each of these strategies to increase your web traffic, don’t forget to closely analyse the performance of your site. To truly understand the impact of your efforts, you’ll need a reliable web analytics solution. Think of a dependable web analytics solution as your website’s GPS. Without it, you’d be lost, unsure of your direction and missing out on valuable insights to steer your growth.

    Matomo is a powerful web analytics tool that can help you do just that by providing information on your site visitors and campaign performance, complemented by an array of behavioural analytics features that delve into user interactions. Among these, our heatmap feature stands out, enabling greater insights into user interactions and optimisation of your site’s effectiveness.

    Screenshot of Matomo heatmap feature

    Google Analytics is another powerful analytics option, though it has challenges with data accuracy ; there are multiple other web analytics solutions as well.

    Regardless of what web analytics solution you choose, the process of analysing your website metrics is incredibly important for identifying areas of improvement to increase website traffic.

    Increasing your web traffic is a process

    Increasing website traffic isn’t something you accomplish overnight. It’s a comprehensive, ongoing endeavour that requires constant analysis and fine-tuning. 

    By applying these tips to create consistent, high-quality content that gets spotlighted on search engines, shared on social media and returned to again and again, you’ll see a steady stream of increased traffic. 

    With Matomo, you can understand your visitor behaviour to see what works and what doesn’t as you work to increase your website traffic. Get your free 21-day trial now. No credit card required.

  • Organic Traffic : What It Is and How to Increase It

    19 septembre 2023, par Erin — Analytics Tips

    Organic traffic can be a website’s most valuable source of visitors. But it can also be the hardest form of traffic to acquire. While paid ads can generate traffic almost instantly, you need to invest time and energy into growing traffic from search engines.

    And it all starts with understanding exactly what organic traffic is. 

    If you want to understand what organic traffic is, how to measure it and how to generate more of it, then this article is for you.

    What is organic traffic ?

    Organic traffic is the visitors your website receives from the unpaid results on search engines like Google, Bing and DuckDuckGo. 

    The higher your website ranks in the search engine results pages and the more search terms your website ranks for, the more organic traffic your site will receive. 

    Organic traffic is highly valued by marketers, partly because it has a much higher clickthrough rate than PPC ads. Research shows the top organic result has a 39.8% CTR compared to just 2.1% for paid ads.

    So, while you can pay to appear at the top of search engines (using a platform like Google Ads, for instance), you probably won’t receive as much traffic as you would if you were to rank organically in the same search engine.

    What other types of traffic are there ? 

    Organic traffic isn’t the only type of traffic your website can get. You can also receive traffic from the following channels :

    Direct

    People familiar with your site may visit it directly, either by entering your URL into their browser or accessing it through a bookmarked link ; both scenarios are counted as direct traffic.

    Social

    Social traffic includes visits to your website from a social media platform. For example, if someone shares a link to your website on Facebook, any user who clicks on it will be counted as social traffic. 

    Websites

    Social media isn’t the only way for someone to share a link to your website. Any time a visitor finds your website by clicking on a link on another website, it will be counted as “websites”. This is also known as referral traffic on some analytics platforms. 

    Campaign

    Campaign traffic encompasses both paid and unpaid traffic sources. Paid sources include advertising on search engines and social media (also known as PPC or pay-per-click), as well as collaborations with influencers and sponsorships. Unpaid sources, such as your organisation’s email newsletters, cross-promotions with other businesses and other similar methods, are also part of this mix. 

    In simpler terms, it’s the traffic you deliberately direct to your site, and you utilise campaign tracking URLs to measure how these efforts impact your ROI.

    A word on multi-touch attribution

    If you are interested in learning more about types of traffic to track conversions, then it’s important to understand multi-touch attribution. The truth is most customers won’t just use a single traffic channel to find your website. In reality, the modern customer journey has multiple touchpoints, and customers may first find your site through an ad and then search for more about your brand on Google before going directly to your website. 

    You are at risk of under or overestimating the effectiveness of a marketing channel without using multi-touch attribution tracking. With this marketing analytics model, you can accurately weigh the impact of every channel and allocate budgets accordingly. 

    What are the benefits of organic traffic ?

    Getting more organic traffic is a common marketing goal for many companies. And it’s not surprising why. There’s a lot to love about organic traffic. 

    For starters, it’s arguably the most cost-effective traffic your site can receive. You will still need to pay to create and distribute organic content (whether it’s a blog post or product page). You don’t need to pay for it to show up in a search engine. You continue to get value from organic traffic long after you’ve created the page, too. A good piece of organic content can receive high volumes of monthly visitors for years. That’s a stark difference from paid ads, where traffic stops as soon as you turn off the ad. 

    It also puts your website in front of a massive audience, with Google alone processing over 3.5 billion searches every day. There’s a good chance that if your target audience is looking for a solution to their problems, they start with Google. 

    Organic traffic is fantastic at building brand awareness. Usually, users aren’t searching for a specific brand or company. They are searching for informational keywords (“how to brew the perfect cup of coffee”) or unbranded transactional keywords (“best home workout machine”). In both cases, customers can use search engines to become aware of your brand. 

    Finally, organic traffic brings in high-quality leads at every marketing funnel stage. Because users are searching for informational and transactional keywords, your site can receive visits from buyers at every stage of the marketing funnel, giving you multiple chances to convert them and helping to increase the number of touch points you have.

    How to check your website’s organic traffic

    You don’t need to complete complex calculations to determine your site’s organic traffic. A web analytics solution like Matomo will accurately measure your site’s organic traffic. 

    In Matomo, on the left-hand sidebar, you can access organic traffic data by clicking Acquisition and then selecting All Channels.

    You’ll find a detailed breakdown of all traffic sources, including organic traffic, within the specified timeframe. The report is set to the current day by default, but you can view organic traffic metrics over a day, week, month, year or a date range of your choice.

    If you want to take things further, you can get a detailed view of organic visitors by creating a custom report for “Visitors from Search Engines only.” By creating a custom report with the segment “Channel Type is search”, you’ll be able to combine other metrics like average actions per visit, bounce rate, goal conversions, etc., to create a comprehensive report on your organic traffic and the behavior of these visitors.

    Matomo also lets you integrate Google, Bing and Yahoo search consoles directly into your Matomo Analytics to monitor keyword performance.

    How to increase organic traffic

    Follow these six tips if you want to increase the web traffic you get organically from search engines. 

    Create more and better content

    Here’s the reality : Most websites don’t get much traffic from Google. Only 40% of sites rank on the first page, and just 23% sit in the top three results. 

    Let’s take quality first. The best content tends to rise to the top of search engines. That’s because it gets shared more, receives more backlinks and gets more user engagement. So, if you want to appear at the top of Google results, creating mediocre content probably won’t cut it. You need to go above and beyond what is already there. 

    But you can’t just create one fantastic piece of content and expect to receive thousands of visitors. You need multiple pages targeting as many search terms as possible. The more pages search engines index, the more opportunities you have to rank. Or, to put it another way, the more shots you take, the greater your chances of scoring. 

    Use keyword research tools

    While creating great content is essential, you want to ensure that content targets the right keywords. These keywords receive a suitable amount of traffic and are easy to rank for. 

    Keyword research tools like Ahrefs of Semrush are the easiest way to find high-traffic topics to write about. Specifically, you want to aim for long-tail keywords. These are search terms that contain three or more words. Think “Nike men’s basketball shoe” rather than “basketball shoe.”

    A keyword research report for "Basketball shoe"

    As you can see, long tail keywords have a lower monthly search volume (250 vs. 1,100 using the example above) than broad terms but are much easier to rank for (14 vs. 41 Keyword Difficulty).

    A keywords research report for Nike Men's basketball shoe

    While the above tools can help you find new topics to write about, Matomo’s Search Engine Keywords Performance plugin can help highlight topics you have already covered that could be expanded.

    Use Matomo's Search Engine Keywords Performance Plugin to see which keywords visitors use t find your website

    The plugin automatically connects to APIs from all significant search engines and imports all the keywords people search for when clicking on your websites into your Matomo report. 

    If you find a cluster of keywords on the same topic that generates a lot of visitors, it may be worth creating even more content on that topic. Similarly, if there’s a topic you think you have covered but isn’t generating much traffic, you can look at revising and refreshing your existing content to try to rank higher. 

    Build high-quality backlinks

    Backlinks are arguably the most important Google ranking factor and the primary way Google assesses the authoritativeness of your site and content. Backlinks strongly and positively correlate with traffic — at least according to 67.5% of respondents in a uSERP industry survey. 

    There are plenty of ways you can create high-quality backlinks that Google loves. Strategies include :

    • Creating and promoting the best content about a given topic
    • Guest posting on high-authority websites
    • Building relationships with other websites

    Ensure you avoid building low-quality spam links at all costs — such as private blog networks (PBNs), forum and comment spam links and directory links. These links won’t help your content to rank higher, and Google may even penalise your entire site if you build them. 

    Find and fix any technical Search Engine Optimisation (SEO) issues

    Search engines like Google need to be able to quickly and accurately crawl and index your website to rank your content. Unfortunately, many sites suffer from technical issues that impede search engine bots. 

    The good news is that certain tools make these issues easy to spot. Take the Matomo SEO Web Vitals feature, for instance. This lets you track a set of core web vital metrics, including :

    • Page Speed Score
    • First Contentful Paint (FCP)
    • Final Input Delay (FID)
    • Last Contentful Paint (LCP)
    • Cumulative Layout Shift (CLS)

    Take things even further by identifying major bugs and issues with your site. Crashes and other issues that impact user experience can also hurt your SEO and organic traffic efforts — so it’s best to eliminate them as soon as they occur. 

    See which bugs cause your site to crash and how you can recreate them

    Use Matomo’s Crash Analytics feature to get precise bug location information as well as the user’s interactions that triggered, the device they were using, etc. Scheduled reporting and alerts allow you to automate this task and instantly detect bugs as soon as they occur.

    Improve your on-page SEO

    As well as fixing technical issues, you should spend time optimising specific elements of your website to improve how it ranks in search engines. 

    There are several on-page elements you should optimise :

    • Image alt tags
    • URLs
    • Headings
    • Title tags
    • Internal links

    Your goal should be to include a target keyword in each element above. For example, your URL should be something like yoursite.com/keyword.

    It’s best to err on the side of caution here. Avoid adding too many keywords to each of these elements. This is called keyword stuffing, and Google may slap your site with a penalty. 

    Track your content’s performance

    One final way to increase organic traffic is to use an analytics platform to understand what content needs improving and which pages can be removed.

    Use Matomo's heatmap to see how customers interact with your wesbite

    Use an analytics platform like Matomo to see which pages generate the most organic traffic and which lag behind. This can help you prioritise your SEO efforts while highlighting pages that add no value. These pages can be completely revamped, redirected to another page or removed if appropriate. 

    Conclusion

    Organic traffic is arguably the most valuable traffic source your site can acquire. It is essential to monitor organic traffic levels and take steps to increase your organic traffic. 

    A good analytics platform can help you do both. Matomo’s powerful, open-source web analytics solution protects your data and your users’ privacy, while providing the SEO tools you need to send your organic traffic levels soaring. 

    Start a free 21-day trial now, no credit card required.