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  • Matomo vs WP-Statistics – which web analytics plugin suits you best ?

    2 avril 2020, par Joselyn Khor — Analytics Tips, Plugins

    Due to the endless choices, you may be wondering which web analytics plugin (GA, Slimstat or WP-Statistics) to choose from on the WordPress directory. If the choice is between WP-Statistics and Matomo for WordPress, we’ve got you covered. Have a look at which could be the best option for you. Our team tested the WP-Statistics plugin to see how it compares. It’s hard not to be biased, but we’ll try our best to give you a fair assessment.

    The main considerations in this article : 

    General overview

    What’s Matomo Analytics for WordPress ?

    Matomo for WordPress is a free, privacy-friendly web analytics plugin that lets you understand website visitors and how they behave on your site. With comprehensive insights, you get the opportunity to increase conversions, and the know-how to improve your website. 

    It lets you undertake essential analysis by tracking information, such as, where visitors are coming from, what your most popular pages are, and how visitors are using your site.

    In addition to the fundamentals, the tool also allows for advanced tracking and analysis with features that give you a full understanding of behavioural patterns and website performance. This enables you to optimise your WordPress website to increase sales or engagement.

    It offers a complete analytics package with the bonuses of 100% data ownership, no data sampling, and GDPR compliance. 

    What’s WP-Statistics ?

    WP-Statistics is currently the most used self-hosted WordPress statistics plugin. It provides reports that let you analyse who your visitors are, where they’re coming from, and to an extent what they’re doing on your website.

    Like Matomo for WordPress, it gives you an understanding of your audience which helps you make decisions on how to improve your website for more conversions. 

    As it’s self-hosted on your own WordPress servers it can be seen as a privacy-friendly choice with a few tweaks (more on this below).

    Like Matomo for WordPress, it gives you an understanding of your audience which helps you make decisions on how to improve your website for more conversions. 

    General comparison

    Let’s compare the installation process and the dashboards that get installed in your WordPress.

    Installation

    Both Matomo and WP-Statistics are installed directly in your WordPress so you’ll be able to see your analytics reports right in your WordPress dashboard. You can install them both straight from the WordPress Directory.

    The installation process for both plugins is beginner-friendly. You simply need to find them on the WordPress directory, click on ‘Install Now’, and tracking should start immediately in your WordPress dashboard.

    Dashboard

    For the main Matomo platform you’ll see :

    • Visitors – Overview, Visits Log, Real-time, Real-time Map, Locations, Devices, Software, Times, User IDs, Custom Variables, User Type
    • Behaviour – Pages, Entry Pages, Exit Pages, Page titles, Site Search, Outlinks, Downloads, Events, Contents, Engagement, Transitions, Users Flow, Top Paths, Page Author, Page Location, Page Type, Crawling errors
    • Acquisition – Overview, All Channels, Search Engine & Keywords, Websites, Social Networks, Campaigns, Campaign URL Builder, Crawling overview
    • Ecommerce – Overview, Ecommerce Log, Products, Sales, Multi Attribution
    • Goals – Overview, Multi Attribution, Choose Goals, Manage Goals
    • These may be worded differently from WP-Statistics, but they show you all the information you need to know about your traffic, pages, etc.
    Previous
    Next

    In the dashboard for WP-Statistics you’ll see :

    • Overview, Hits, Online, Referrers, Search Words, Search Engines, Pages, Visitors, Categories, Tags, Authors, Browsers, Top Visitors Today
    • These are the only things you can see in the dashboard. So you can’t click into them for a drop down section to get deeper insights. 
    •  
    WP-Statistics dashboard

    Key similarities between Matomo and WP-Statistics

    • Free to use
    • Self-hosted – All data collected is stored only within your own servers, no third parties have rights over your data, and logs or report data will never be sent to other servers. 
    • Beginner-friendly – Both offer simple reporting for people who are very much beginners and only want basic insights. With Matomo the advantage is also that you can get more details should you ever want/need to.

    Key differences between Matomo and WP-Statistics

    The main differences fall in these categories : features, privacy, documentation/support, security, active development, extensibility, price and ads.

    Features : 

    WP-Statistics – On a fundamental level, WP-Statistics is focused on simplicity and the basics. There are fewer reports than Matomo and they function on a level that suits beginners who are interested in seeing only the numbers of visitors on the website, and how often each page is viewed. 

    Matomo – provides an interface with similar simplicity. However, there is also a more feature-rich and more comprehensive user interface available. In addition to the basics, Matomo offers features like Goals, Ecommerce, in the free version which show a deeper level of insight. WP Statistics does not let you track essentials like Goals or Ecommerce.

    Privacy : 

    WP-Statistics – One of the concerns we wish to raise here is for data privacy. There doesn’t appear to be an opt-out option in WP-Statistics, which could be problematic for some privacy laws such as GDPR. There’s also no documentation on this.

    We were a bit concerned to see that WP-Statistics didn’t have IP anonymization enabled by default. Considering the IP address is personal data, it means you are not compliant with privacy laws such as the GDPR when you use this plugin unless you tweak the settings. They mentioned : “In previous versions, there was an option called Hash IP. When Hash IP was activated, the IP addresses wouldn’t be stored in the database, but instead, a unique hash would be used. In this new version, an option has been added to store IPs anonymously. This option is active by default.” However, when we installed this and tested it on multiple WordPress installations, this option was not active by default. 

    Matomo – has more measures in place to ensure privacy is respected, such as, opt-outs. Due to the stringent privacy features in place, Matomo is well equipped to ensure GDPR compliance. Matomo has an abundance of user guides and FAQs you can follow to configure your platform to fully comply with GDPR. There’s even an 12-step compliant checklist. The most compelling proof is that the leading voice on GDPR – The European Commission uses Matomo Analytics. 

    Documentation/Support : 

    WP-Statistics – has little documentation, FAQs, and no support.

    Matomo – has thousands of FAQs and user guides, as well as a dedicated support team and forum you can turn to for help. Should you ever run into any issue, this might be something important to consider.

    The contrast in support between WP-Statistics and Matomo for WordPress :

    statistics for wordpress
    WP-Statistics support
    wordpress statistics
    Matomo Analytics support

    Security :

    Matomo takes protecting your data very seriously. We have a security bounty programme giving security researchers money should they find any security issues. Matomo also performs a security review for every new release. We couldn’t find anything similar in WP-Statistics.

    Active development : 

    WP Statistics – doesn’t seem to have active development. The last change in this plugin was over three months ago (source : https://github.com/wp-statistics/wp-statistics/commits/master) and in general, only 10 people really contributed to it (source : https://github.com/wp-statistics/wp-statistics/graphs/contributors, the graphs shows little contributor activity.) 

    Matomo – has been built by hundreds of contributors (source : https://github.com/matomo-org/matomo/graphs/contributors), and is actively maintained by multiple developers including developers who work on this full time. This means you can rest assured that Matomo will be there for you in the future, it will receive regular improvements.

    Extensibility :

    WP-Statistics – have a section on their website offering customisation but for a price. 

    Matomo – should you want any changes and have some developer knowledge or some developers at hand, you can completely customise and extend Matomo for free. There are also one hundred additional plugins available for Matomo for free. 

    Price :

    The main WordPress plugins ‘WP Statistics‘ and ‘Matomo Analytics – Ethical Stats. Powerful Insights.‘ are both free.

    WP Statistics and Matomo also sell paid add-ons. However, WP-Statistics’ paid add-ons are ones already integrated in Matomo for free. These basic features are provided as the development team believe they’re necessities to a fully functional analytics platform. 

    Ads :

    WP Statistics shows you ads, whereas Matomo doesn’t.

    Three most notable feature category comparisons

    Both Matomo and WP-Statistics have basic tracking categories in the WP dashboard. In addition, Matomo has feature categories that can be expanded e.g. when clicked, Visitors drops down to reveal 11 more features. 

    We’ll compare three feature categories : Visitors, Behaviour, and Acquisitions.

    1. Visitors (WP-Statistics) vs Visitors (Matomo)

    Let’s dive into how each analytics platform provides insight into the visitors feature category.

    WP-Statistics

    WP-Statistics visitors

    WP-Statistics – We can see WP-Statistics gives you bare bones tracking capabilities so you don’t get a really detailed picture of your visitors. It allows you to monitor users currently online in real-time, which is useful to look at the most recent activity on your site. WP-Statistics doesn’t offer a dropdown section to see more about your visitor’s behavioural patterns. There is no Visitors category in WP-Statistics, just individual features in the dashboard but we can group three options together to compare with Matomo’s Visitors category, these are : Online, Browsers, Top Visitors Today.

    Matomo

    WordPress analytics visitors
    WordPress analytics visit log

    Comparison

    Matomo – In comparison, Matomo has a Visitors category with a dropdown list that lets you drill deeper into what your visitors are doing. It lets you evaluate every action an individual user has taken on your website which is compiled into a full historical profile. Matomo gives an in-depth view. E.g. you can look at individual visit logs, locations, and devices.

    This lets you see what the life-time journey of an active user looks like, or perhaps you want to see what a profile looks like for a user who comes back time-and-time again without ever purchasing ; there is no better way to gain insights to these journeys and this is why the Visitor Profiles feature is so widely used by Matomo users.

    2. Pages tracking (WP-Statistics) vs Behaviour (Matomo)

    For this comparison, WP-Statistics has a few features that can be combined to compare with Matomo’s Behaviour category. 

    WP-Statistics

    WP-Statistics pages

    The Pages section in WP-Statistics gives a basic look at your most popular pages so you know which pages get more visits and those which aren’t performing. This helps with content improvement. You can also see other features in this Behaviour category like Browsers and Hits – these also provide basic stats to help you get a general sense of visitor behaviour. 

    Matomo

    Analytics for WordPress behaviours

    Comparison :

    Matomo on the other hand has stats that go into greater detail. The features under the Behaviour section of the tool let you draw actionable conclusions e.g. seeing that a page has a higher exit rate than it’s supposed to, so you optimise that page to prevent people leaving and help them progress through your website. 

    Not only can you see popular pages, you can look at : which page people viewed first when they visited your website ; which page they left from ; what people search for on your site ; and see how people are flowing through pages. Most importantly you can see how each of these reports perform over time so you can improve engagement and conversions on your website.

    3. Referrers (WP-Statistics) vs Acquisition (Matomo)

    For this comparison, WP-Statistics has a few features that can be combined to compare with Matomo’s Acquisition category. 

    WP-Statistics

    WP-Statistics gives you Referrers, Search Words, and Search Engines. Which give a basic understanding of the channels that work best for you. This is helpful to know where to focus more of your attention.

    Matomo

    WordPress analytics acquisition

    Comparison :

    With Matomo you see multiple layers of stats to understand how your acquisition channels are performing. So you can see tables of data that drill into visits, downloads, bounce rate, and newsletter sign ups. For example seeing that Facebook is the channel bringing in the most visitors to your site. This gives you a better sense of which acquisition strategy is working for your site. 

    Who suits WP-Statistics

    This is a great starter pack for people who want a lightweight, functional statistics plugin that gives you a basic overview of website hits and visitors. It’s very easy to use, so it’s great for beginners and those who want simple tracking. If you have basic goals for your website or blog’s success then WP-Statistics is enough for you to get numbers on visitors, page views, and hits, but won’t be suitable for a larger-scale business or organisation. 

    It’s suited for hobby websites, blogs, and freelancers who want simple, effective stats tracking, who don’t need detailed insights on site performance or tracking. 

    Who suits Matomo

    Matomo can be used for the same basic reporting, but has the capability for you to go deeper into more advanced reporting in a different UI if you need it. It’s an option that can work for a wider range of users – from beginners to analysts. There are features to suit all skill levels. This complete suite of features makes it a more comprehensive tool, as you can get more out of it. Ideal not only for bloggers and beginners, but also powerful enough to suit businesses, privacy-respecting organisations, and those who would benefit from conversion optimisation features. 

    You can draw insights from all stages of the customer journey – you’ll track behavioural patterns as soon as visitors enter your site, to their progression through your site, and ultimately to conversion and exit. It’s also an ethical choice because you get 100% data ownership. 

    If you’d like to look deeper into your data then Matomo would also be suitable for you. Matomo’s UI is lean, very easy to learn and shouldn’t overwhelm users in the way another tool like Google Analytics might do. If you think Matomo suits you best, you can install it for free now.

    Advantages of using Matomo

    Truly privacy-respecting

    There’s no messing about when it comes to privacy. As a lot of users are based in Europe, Matomo adheres to the strictest privacy laws and can be counted on as a privacy-respecting tool that’s used by many government entities. Needing to comply with major privacy laws (GDPR) in Europe means Matomo can proudly ensure users are making the ethical choice.

    GDPR compliance

    You mitigate the risks of getting caught out and fined for breaching GDPR regulations. There’s a complete list of documentation, guides, information, and tools to make sure you’re on the right side of GDPR. 

    All-rounder

    Matomo gives you a clearer picture of your visitors which helps you make better decisions for your website overall. The support and documentation is thorough which means you get more out of your Matomo experience.

    Conclusion

    Both tools will do you justice in terms of fundamental reporting, but Matomo Analytics will outshine if you want a greater understanding of your website and want to carry out deeper levels of analysis.

    You can draw useful insights with WP-Statistics so it has to be said that they are doing something right with an entry-level offering. The simplicity is great, but you won’t really get more than a basic idea of how your site is performing.

    On the flipside, this simplicity could also be a double-edged sword for WP-Statistics in that it’s too simplistic to draw actionable insights. If you’re wanting to know anything that could increase sales, conversions or subscribers – then you wouldn’t really get the reports to do so. 

    WP-Statistics also falls short when it comes to updates and support. So a major difference can be seen in support, active development, ads, security, documentation, which many people may think about until they’re in trouble and find they need these resources. Matomo offers support, continuous product development, and extensive documentation. There are also no ads, making it more enjoyable to use.

    One thing we’d like to raise awareness about is WP-Statistics’ claims of being privacy-respecting without much documentation to back up those claims. There is a lack of privacy features which could put some website owners at risk of non-compliance. Just be sure to check that you’ve carried out the steps to comply with the privacy laws in your country.

    Matomo makes it clear that privacy is essential as is compliance to privacy laws like GDPR. The strength also lies in the peace of mind you get from a tool that’s used by global privacy leaders such as the European Commission. 

  • 11 ways Piwik Analytics helps you to protect your visitors privacy

    11 janvier 2017, par InnoCraft — Community

    At Piwik and at InnoCraft, we think Privacy matters. From the beginning, Piwik has had a strong focus on privacy and ensures the privacy of your visitors and analytics data. As a result, Piwik has been recommended as a privacy-compliant analytics tool for example by the Independent Center for Privacy Protection in Germany (ULD) and by the Center for Data Privacy Protection in France (CNIL). In France, Piwik is the only web analytics tool that does not require Cookie Consent.

    Here are some ways how you can ensure your users and visitors privacy by using Piwik.

    1. You own the data

    Whether you host Piwik on premise yourself, managed on premise by InnoCraft, or whether you use our Piwik cloud, when you use Piwik, YOU keep control of your data and nobody else. This also means you can decide where your data should be located physically.

    2. Anonymized IP addresses

    For better privacy by default, Piwik will not record the full IP address of your visitors because otherwise the browsing history could be easily tracked across several days and even across websites within the same Piwik server. Some countries even require to anonymize the IP address, considered Personally Identifiable Information (PII).

    To change the IP anonymization settings go to “Administration > Privacy”. Optionally, you can use the full IP to still get for example accurate location data.

    3. Delete old visitor logs

    The visitor logs contain information all the collected raw data about every visitor and every action. You can configure Piwik to automatically delete logs from the database. When you delete old logs, only the real time and visitor log reports will no longer work for this old time period, all other aggregated reports will still work.

    For privacy reasons, we highly recommend that you keep the detailed Piwik logs for only 3 to 6 months and delete older log data. This has one other nice side effect : it will free significant database space, which will, in turn, slightly increase performance !

    4. Support Do Not Track preference

    Do Not Track enables users to opt out of any tracking by websites they do not visit, including analytics services, advertising networks, and social platforms. By default, Piwik respects users preference and will not track visitors which have specified “I do not want to be tracked” in their web browsers. Get more information about DoNotTrack.

    To make sure Do Not Track is respected, go to “Administration => Privacy”.

    5. Include an Opt-Out Feature on your website or app

    By embedding the Opt-Out feature in your website, you give your visitors the possibility to opt-out of the tracking. When you go to “Administration > Privacy”, you will be able to copy and paste an HTML Iframe code to embed the opt-out feature for example into your privacy policy page or in your ‘Legal’ page. Your users can then click on a link to opt-out.

    On the Piwik Marketplace there are also some plugins available to customize the Opt-Out experience. For example AjaxOptOut and CustomOptOut.

    6. Disable Live features

    The Real-Time, Visitor Log and Visitor Profile features give you insights into the tracked raw data by showing you details about every visitor and every action they performed. To protect the privacy of your visitors you may decide to prevent access to such features by disabling the “Live” plugin in “Administration => Plugins”. This way only aggregated reports will be shown in your Piwik.

    7. Disable fingerprinting across websites

    By default, when one of your visitors visits several of your websites, Piwik will create a fingerprint for this user that will be different across the websites to increase the visitors’ privacy. You can make sure that this feature is disabled by going to “Administration => Config file” and verifying that the value of “enable_fingerprinting_across_websites” is set to zero.

    8. Disable tracking cookies

    Piwik uses cookies to store some information about visitors between visits. In some countries, the legislation requires websites to provide a way for users to opt-out of all tracking, in particular tracking cookies. You can disable cookies by adding one line in the Piwik Javascript code.

    9. Custom development

    Piwik is an open platform that lets you extend and customize the tracking, the reporting and the Piwik user interface to your needs and to protect your visitors’ privacy the way you want or need it. Learn more in the Piwik Developer Zone. You may also have a look at our Piwik Marketplace where you can find several free and premium features to extend your Piwik.

    10. Transparency

    By default, all information and all collected data in your Piwik server are protected and nobody can access it. However, Piwik allows you to optionally make your collected data public and you can export any Piwik report including the whole dashboard to embed it into your website. This way you can show your users exactly which information you track. When you decide to make reports public, we do our best to protect privacy and automatically hide any Personally Identifiable Information such as the Visitor Profile and we make sure to not show any Visitor IP address and the Visitor ID.

    11. Privacy policy

    When you use Piwik to track your visitors, we recommend to update your Privacy Policy to explain how Piwik is used and what data it gathers. We provide a Privacy Policy template for Piwik users that you can copy on your site.

    Continuous privacy improvements

    We are always interested in improving the privacy. If you miss any feature or have an idea on how to improve the privacy, please let us know.

    More information about all the Piwik features

    If you want to learn more about all the features in Piwik, have a look at our User Guides and FAQ entries.

  • How to create a custom theme in Piwik – Introducing the Piwik Platform

    23 août 2014, par Thomas Steur — Development

    This is the start of a new blog series where we introduce the capabilities of the Piwik platform. You’ll learn how to write custom plugins & themes, how to use our HTTP APIs and more.

    We have been greatly simplifying our APIs over the last year focusing primarily on one design principle :

    The complexity of our API should never exceed the complexity of your use case.

    In other words, if you have a simple use for our API, we want it to be simple for you to accomplish it. If you have a complex, big, hairy, change-the-world idea, then maybe we can’t make it simple for you to accomplish it, but we want it to be possible.

    Over the next weeks and months you will learn what exactly we mean by this and how we accomplished it.

    FYI, don’t worry if you’re currently using our APIs, we keep them backwards compatible and we announce breaking changes in our platform changelog.

    Getting started

    In this series of posts, we assume that you have already set up your development environment. If not, visit the Piwik Developer Zone where you’ll find the tutorial Setting up Piwik.

    To summarize the things you have to do to get setup :

    • Install Piwik (for instance via git).
    • Activate the developer mode : ./console development:enable --full.
    • And if you want, generate some test data : ./console visitorgenerator:generate-visits --idsite=1 --limit-fake-visits=600. This can take a while and requires the VisitorGenerator plugin from the Marketplace.

    Let’s start creating our own theme

    We start by using the Piwik Console to create a blank theme :

    ./console generate:theme

    The command will ask you to enter a name, description and version number for your theme. I will simply use “CustomTheme” as the name of the theme. There should now be a folder plugins/CustomTheme which contains some files to get you started easily.

    Before we modify our theme, we have to activate it by visiting the Settings => Themes admin page in our Piwik installation, or alternatively by running the command ./console core:plugin activate YourCustomTheme. If the theme is not activated, we won’t see any changes.

    Theme Contents

    The most important files in our theme are plugins/CustomTheme/stylesheets/theme.less, plugins/CustomTheme/stylesheets/_colors.less and plugins/CustomTheme/stylesheets/_variables.less :

    • theme.less is the file that will be included when your theme is activated. In this file you would include other stylesheet files and overwrite CSS styles.
    • _colors.less contains many less variables allowing you to easily change the colors Piwik uses.
    • _variables.less contains currently only one variable to change the font family. More variables will be added in the future. Note : This is a new feature and the file will be only there in case you have installed Piwik using Git or at least Piwik 2.6.0.

    Changing the font family

    To change the font family simply overwrite the variable @theme-fontFamily-base: Verdana, sans-serif; in _variables.less. That’s it.

    Changing colors

    To change a color, uncomment the less variables of the colors you want to change in _colors.less. I will shortly explain some of them. Usually changing only these colors will be enough to adjust Piwik’s look to your corporate design or to create a look that pleases you :

    @theme-color-brand:                    #d4291f; // The Piwik red which is for instance used in the menu, it also defines the color of buttons, the little arrows and more
    @theme-color-brand-contrast:           #ffffff; // Contrast color to the Piwik red. Usually you need to change it only in case you define a light brand color. For instance to change the text color of buttons
    @theme-color-link:                     #1e93d1; // The link color which is usually a light blue

    @theme-color-widget-title-text:        #0d0d0d; // The text and background color of the header of a widget (Dashboard)
    @theme-color-widget-title-background:  #f2f2f2;

    @theme-color-menu-contrast-text:       #666666; // The text color of a menu item in the reporting sub menu and the admin menu
    @theme-color-menu-contrast-textActive: #0d0d0d; // The text color of an active menu item
    @theme-color-menu-contrast-background: #f2f2f2; // The background color of a menu item

    @graph-colors-data-series[1-8]:        #000000; // The different colors used in graphs

    Making the change visible

    To make a color or font change actually visible when you reload a page in Piwik you will have to delete the compiled CSS file after each change like this :

    rm tmp/assets/asset_manager_global_css.css

    Publishing your Theme on the Marketplace

    In case you want to share your theme with other Piwik users you can do this by pushing your theme to GitHub and creating a tag. Easy as that. Read more about how to distribute a theme.

    Advanced features

    Isn’t it easy to create a custom theme ? All we had to do is to change some less variables. We never even created a file ! Of course, based on our API design principle, you can accomplish more if you want. For instance, you can change icons, CSS stylesheets, templates and more.

    For further customising your Piwik, you can even change the logo and favicon in the Settings => General settings page.

    Would you like to know more about theming ? Go to our Theme guide in the Piwik Developer Zone.

    If you have any feedback regarding our APIs or our guides in the Developer Zone feel free to send it to us.

    PS : see also this related FAQ : How do I White Label Piwik ?