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  • Publier sur MédiaSpip

    13 juin 2013

    Puis-je poster des contenus à partir d’une tablette Ipad ?
    Oui, si votre Médiaspip installé est à la version 0.2 ou supérieure. Contacter au besoin l’administrateur de votre MédiaSpip pour le savoir

  • Déploiements possibles

    31 janvier 2010, par

    Deux types de déploiements sont envisageable dépendant de deux aspects : La méthode d’installation envisagée (en standalone ou en ferme) ; Le nombre d’encodages journaliers et la fréquentation envisagés ;
    L’encodage de vidéos est un processus lourd consommant énormément de ressources système (CPU et RAM), il est nécessaire de prendre tout cela en considération. Ce système n’est donc possible que sur un ou plusieurs serveurs dédiés.
    Version mono serveur
    La version mono serveur consiste à n’utiliser qu’une (...)

  • Selection of projects using MediaSPIP

    2 mai 2011, par

    The examples below are representative elements of MediaSPIP specific uses for specific projects.
    MediaSPIP farm @ Infini
    The non profit organizationInfini develops hospitality activities, internet access point, training, realizing innovative projects in the field of information and communication technologies and Communication, and hosting of websites. It plays a unique and prominent role in the Brest (France) area, at the national level, among the half-dozen such association. Its members (...)

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  • CRO Testing : The 6-Steps for Maximising Conversion Rates

    10 mars 2024, par Erin

    It’s a nightmare every marketing manager faces. Traffic is soaring after you’ve launched new digital marketing campaigns, but conversions have barely moved.

    Sound familiar ?

    The good news is you’re not alone — loads of marketing managers struggle to get potential customers to purchase. The better news is that you can test dozens of strategies to turn around your site’s fortunes. 

    Conversion rate optimisation testing (CRO testing for short) is the name for this kind of experimentation — and it can send conversion rates and revenue soaring.

    In this article, we’ll explain CRO testing and how you can start doing it today using Matomo. 

    What is CRO Testing ? 

    CRO testing is optimising your site’s conversion funnel using a series of experiments designed to improve conversion rates.

    A CRO test can take several forms, but it usually involves changing one or more elements of your landing page. It looks something like this :

    1. You hypothesise what you expect to happen.
    2. You then run an A/B test using a dedicated CRO platform or tool.
    3. This tool will divide your site’s traffic, sending one segment to one variation and the other segment to another.
    4. The CRO tool will measure conversions, track statistical significance, and declare one variation the winner. 

    A CRO tool isn’t the only software you can use to gather data when running tests. There are several other valuable data sources, including :

    • A web analytics platform : to identify issues with your website
    • User surveys : to find out what your target audience thinks about your site
    • Heatmaps : to learn where users focus their attention
    • Session recordings : to discover how visitors browse your site

    Use as many of these features, tools, and methods as you can when brainstorming hypotheses and measuring results. After all, your CRO test is only as good as your data.

    On that note, we need to mention the importance of data accuracy when researching issues with your website and running CRO tests. If you trust a platform like Google Analytics that uses data sampling (where only a subset of data is analysed), then there’s a risk you make business decisions based on inaccurate reports.

    In practice, that could see you overestimate the effectiveness of a landing page, potentially wasting thousands in ad spend on poorly converting pages. 

    That’s why over a million websites rely on Matomo as their web analytics solution—it doesn’t sample data, providing 100% accurate website traffic insights you can trust to make informed decisions.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Types of CRO Testing 

    There are three core types of CRO tests :

    A/B testing

    A/B testing, or split testing, is when you test two versions of the same page against each other. Usually, the two pages have only one difference, such as a new headline or a different CTA. 

    An A/B test setup in Matomo

    In the test above, for example, we test what happens if we remove one of the affiliate links from a page. We hypothesise that conversions won’t change because these links aren’t effective.

    A/B/n testing

    A/B/n testing is when you test multiple variations of the same element on the same page. 

    Rather than just testing one headline against another, for example, you test multiple different headlines at once.

    A screenshot of A/B test results run using Matomo

    In the test above in Matomo, we’re testing a website’s original header against a wider and smaller version. It turns out the wider header converts significantly better. 

    Multivariate testing

    In a multivariate CRO test, you test multiple different elements at the same time. That could mean testing combining a different headline, CTA button, and image. 

    Multivariate testing can save time because you test multiple elements at once and find the best combination of elements. But you’ll usually need a lot of traffic to find a statistically significant result.

    Why is CRO testing important ?

    Who doesn’t want more conversions, right ? Improving your conversion rate is the core benefit of running a CRO test, but there are a couple of other reasons you should do it, too :

    Why Is CRO Testing Important?

    Improve conversion rates

    How well does your website convert visitors ? The average conversion rate of a typical website is 2.35%, but better-performing websites have significantly higher conversion rates. The top 25% of websites across all industries convert at a rate of 5.31% or higher.

    CRO testing is the best way to improve your site’s conversion rate by tweaking elements of your website and implementing the best results. And because it’s based on data, not your intuition, you’re likely to identify changes that move the needle. 

    Optimise the user experience

    CRO tests are also a great way to improve your site’s user experience. The process of CRO testing forces you to understand how users navigate your website using heatmaps and session recordings and fix the issues they face. 

    You could simplify your form fields to make them easier to fill in, for example, or make your pages easier to navigate. In both cases, your actions will also increase conversion rates.

    Decrease acquisition costs

    Improving your conversion rate using CRO testing will usually mean a decrease in customer acquisition costs and other conversion metrics

    After all, if the cost of your PPC ads stays the same but you convert more traffic, then each new customer will cost less to acquire.

    How to do CRO testing in 6 steps 

    Ready to get your hands dirty ? Follow these six steps to set up your first CRO test :

    Have a clear goal

    Don’t jump straight into testing. You need to be clear about what you want to achieve ; otherwise, you risk wasting time on irrelevant experiments. 

    If you’re unsure what to focus on, look back through your web analytics data and other tools like heatmaps, form analytics, and session recordings to get a feel for some of your site’s biggest conversion roadblocks. 

    Maybe there’s a page with a much lower conversion rate, for example — or a form that most users fail to complete. 

    If it’s the former, then your goal could be to increase the conversion rate of this specific landing page by 25%, bringing it in line with your site’s average. 

    The Goals dashboard in Matomo

    Make sure your new conversion goal is set up properly in your website analytics platform, too. This will ensure you’re tracking conversions accurately. 

    Set a hypothesis

    Now you’ve got a goal, it’s time to create a hypothesis. Based on your available research, a hypothesis is an assumption you make about your conversion rate optimisation test.

    A heatmap of your poorly converting landing page may show that users aren’t focusing on your CTA button because it’s hidden below the fold. 

    You could hypothesise that by placing the CTA button directly under your headline above the fold, your conversion rate should increase. 

    Whatever your goal, you can use the following template to write a hypothesis :

    If we [make this specific change], then [this specific outcome] will occur because [reason].

    Design your test elements

    Most marketing managers won’t be able to run CRO tests independently. A team of talented experts must create the assets you need for a successful experimentation. This includes designers, copywriters, and web developers. 

    Don’t just have them create one new element at a time. Accelerate the process by having your team create dozens of designs simultaneously. That way, you can run a new CRO test as soon as your current test has finished. 

    Create and launch the test

    It’s time to launch your test. Use a CRO tool to automate building your test and tracking results. 

    With Matomo’s A/B Testing feature, it’s as easy as giving your test a name, writing a hypothesis and description, and uploading the URLs of your page variants.

    How to create a new A/B test in Matomo

    Matomo handles everything else, giving you a detailed breakdown at the end of the test with the winning variant. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Analyse the results

    You can only review the results of your CRO test once it has reached statistical significance — which means the observed outcome isn’t the result of chance.

    In the same way you wouldn’t say a die is unbiased after three rolls, you need thousands of visitors to see your landing pages and take action before deciding which is better. 

    Luckily, most CRO testing platforms, including Matomo, will highlight when a test reaches statistical significance. That means you only need to look at the result to see if your hypothesis is correct. 

    Implement and repeat

    Was your test a success ? Great, you can implement the results and test a new element. 

    Yep, that’s right. There’s no time to rest on your laurels. Continuous CRO testing is necessary to squeeze every conversion possible from your website. Just like fashion trends, website effectiveness changes over time. What works today might not work tomorrow, making ongoing CRO testing beneficial and necessary.

    That’s why it’s a good idea to choose a CRO testing platform like Matomo with no data limits.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    CRO testing examples you can run today 

    There’s no shortage of CRO tests you can run. Here are some experiments to get started with :

    Change your CTA design and copy

    Calls to action (CTAs) are the best elements to optimise during your first CRO test. You can change many things about them ; even the smallest optimisation can have a huge impact. 

    Just take a look at the image below to see how diverse your CTAs could be :

    A range of different CTA buttons

    Changing your CTA’s copy is a great place to start, especially if you have generic instructions like “Apply Now.”

    Try a more specific instruction like “Download your free trial” or “Buy now to get 30% off.” Or test benefit-led instructions like “Reduce your ad spend today” or “Take back control of your data.”

    Changing the colour of your CTAs can also yield more conversions. Bright colours are always a good bet. Just make sure your button stands out from the rest of your page. 

    Move the CTA button placement

    The placement of your CTA can be just as important as its copy or colour. If it’s down at the bottom of your page, there’s a good chance most of your visitors will miss it. 

    Try moving it above the fold to see if that makes a difference. Then, test multiple CTA buttons as opposed to just one. 

    Heatmaps and session recordings can identify whether this test is worthwhile. If users rarely focus on your CTA or just don’t scroll far enough to find it, then it’s a good bet you could see an uptick in conversions by moving it. 

    Try different headlines

    Your website’s headlines are another great place to start CRO testing. These are usually the first (and sometimes only) things visitors read, so optimising them as much as possible makes sense. 

    There are entire books written about creating persuasive headlines, but start with one of the following tactics :

    • Include a benefit
      • “Achieve radiant skin—discover the secret !”
    • Add numbers
      • “3 foolproof methods for saving money on your next vacation”
    • Using negative words instead of positive ones
      • “Avoid these 7 mistakes to unlock your potential for personal growth”
    • Shortening or lengthening your headline
      • Shortened : “Crush your fitness goals : Expert tips for success”
      • Lengthened : “Embark on your fitness journey : Learn from experts with proven tips to crush your wellness goals”

    Add more trust signals

    Adding trust signals to your website, such as brand logos, customer reviews, and security badges, can increase your conversion rate.

    We use it at Matomo by adding the logos of well-known clients like the United Nations and Amnesty International underneath our CTAs.

    Trust signals on the Matomo website

    It’s incredibly effective, too. Research by Edelman finds that trust is among the top three most important buying decision factors, above brand likeability.

    Start CRO testing with Matomo

    CRO testing is a data-backed method to improve your site’s conversion rate, making it more user-friendly and decreasing customer acquisition costs. Even a small improvement will be worth the cost of the tools and your time. 

    Fortunately, there’s no need to allocate hundreds of dollars monthly for multiple specialised testing tools. With Matomo, you get a comprehensive platform offering web analytics, user behaviour insights, and CRO testing – all conveniently bundled into one solution. Matomo’s pricing starts from just $19 per month, making it accessible to businesses of all sizes.

    Plus, rest assured knowing that you are GDPR compliant and the data provided is 100% accurate, ethically empowering you to make informed decisions with confidence.

    Take the first step on your CRO testing journey by trying Matomo free for 21 days ; no credit card required.

  • How to Implement Cross-Channel Analytics : A Guide for Marketers

    17 avril 2024, par Erin

    Every modern marketer knows they have to connect with consumers across several channels. But do you know how well Instagram works alongside organic traffic or your email list ? Are you even tracking the impacts of these channels in one place ?

    You need a cross-channel analytics solution if you answered no to either of these questions. 

    In this article, we’ll explain cross-channel analytics, why your company probably needs it and how to set up a cross-channel analytics solution as quickly and easily as possible.

    What is cross-channel analytics ? 

    Cross-channel analytics is a form of marketing analytics that collects and analyses data from every channel and campaign you use.

    The result is a comprehensive view of your customer’s journey and each channel’s role in converting customers. 

    Cross-channel analytics lets you track every channel you use to convert customers, including :

    • Your website
    • Social media profiles
    • Email
    • Paid search
    • E-commerce
    • Retargeting campaigns

    Cross-channel analytics solves one of the most significant issues of cross-channel or multi-channel marketing efforts : measurement. 

    Research shows that only 16% of marketing tech stacks allow for accurate measurement of multi-channel initiatives across channels. 

    That’s a problem, given the staggering number of touchpoints in a typical buyer’s conversion path. However, it can be fixed using a cross-channel analytics approach that lets you measure the performance of every channel and assign a dollar value to its role in every conversion. 

    The difference between cross-channel analytics and multi-channel analytics

    Cross-channel analytics and multi-channel analytics sound very similar, but there’s one key difference you need to know. Multi-channel analytics measures the performance of several channels, but not necessarily all of them, nor the extent to which they work together to drive conversions. Conversely, cross-channel analytics measures the performance of all your marketing channels and how they work together. 

    What are the benefits of cross-channel analytics 

    Cross-channel analytics offers a lot of marketing and business benefits. Here are the ones marketing managers love most.

    Get a complete view of the customer journey

    Implementing a cross-channel analytics solution is the only way to get a complete view of your customer journey. 

    Cross-channel marketing analytics lets you see your customer journey in high definition, allowing you to build comprehensive customer profiles using data from multiple sources across every touchpoint

    A diagram showing how complex customer journeys are

    The result ? You get to understand how every customer behaves at every point of the customer journey, why they convert or leave your funnel, and which channels play the biggest role. 

    In short, you get to see why customers convert so you can learn how to convert more of them.

    Personalise the customer experience

    According to a McKinsey study, customers demand personalisation, and brands that excel at it generate 40% more revenue. Deliver the personalisation they desire and reap the benefits with cross-channel analytics. 

    When you understand the customer journey in detail, it becomes much easier to personalise your website and marketing efforts to their preferences and behaviours.

    Identify your most effective marketing channels

    Cross-channel marketing helps you understand your marketing efforts to see how every channel impacts conversions. 

    Take a look at the screenshot from Matomo below. Cross-channel analytics lets you get incredibly granular — we can see the number of conversions of organic search drives and the performance of individual search engines. 

    A Matomo screenshot showing channel attribution

    This makes it easy to identify your most effective marketing channels and allocate your resources appropriately. It also allows you to ask (and answer) which channels are the most effective.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Attribute conversions accurately 

    An attribution model decides how you assign credit for each customer conversion to different touchpoints on the customer journey. Without a cross-channel analytics solution, you’re stuck using a standard attribution model like first or last click. 

    These models will show you how customers first found your brand or which channel finally convinced them to convert, but it doesn’t help you understand the role all your channels played in the conversion. 

    Cross-channel analytics solves this attribution problem. Rather than attributing a conversion to the touchpoint that directly led to the sale, cross-channel data gives you the real picture and allows you to use multi-touch attribution to understand which touchpoints generate the most revenue.

    How to set up cross-channel analytics

    Now that you know what cross-channel analytics is and why you should use it, here’s how to set up your solution. 

    1. Determine your objectives

    Defining your marketing goals will help you build a more relevant and actionable cross-channel analytics solution. 

    If you want to improve marketing attribution, for example, you can choose a platform with that feature built-in. If you care about personalisation, you could choose a platform with A/B testing capabilities to measure the impact of your personalisation efforts. 

    1. Set relevant KPIs

    You’ll want to track relevant KPIs to measure the marketing effectiveness of each channel. Put top-of-the-funnel metrics aside and focus on conversion metrics

    These include :

    • Conversion rate
    • Average visit duration
    • Bounce rate
    1. Implement tracking and analytics tools

    Gathering customer data from every channel and centralising it in a single location is one of the biggest challenges of cross-channel analytics. Still, it’s made easier with the right tracking tool or analytics platform. 

    The trick is to choose a platform that lets you measure as many of your channels as possible in a single platform. With Matomo, for example, you can track search, paid search, social and email campaigns and your website analytics.

    1. Set up a multi-touch attribution model

    Now that you have all of your data in one place, you can set up a multi-touch attribution model that lets you understand the extent to which each marketing channel contributes to your overall success. 

    There are several attribution models to choose from, including :

    Image of six different attribution models

    Each model has benefits and drawbacks, so choosing the right model for your organisation can be tricky. Rather than take a wild guess, evaluate each model against your marketing objectives, sales length cycle and data availability.

    For example, if you want to focus on optimising customer acquisition costs, a model that prioritises earlier touchpoints will be better. If you care about conversions, you might try a time decay model. 

    1. Turn data into insights with reports

    One of the big benefits of choosing a tool like Matomo, which consolidates data in one place, is that it significantly speeds up and simplifies reporting.

    When all the data is stored in one platform, you don’t need to spend hours combing through your social media platforms and copying and pasting analytics data into a spreadsheet. It’s all there and ready for you to run reports.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    1. Take action

    There’s no point implementing a cross-channel analytics system if you aren’t going to take action. 

    But where should you start ?

    Optimising your budgets and prioritising marketing spend is a great starting point. Use your cross-channel insights to find your most effective marketing channels (they’re the ones that convert the most customers or have the highest ROI) and allocate more of your budget to them. 

    You can also optimise the channels that aren’t pulling their weight if social media is letting you down ; for example, experiment with tactics like social commerce that could drive more conversions. Alternatively, you could choose to stop investing entirely in these channels.

    Cross-channel analytics best practices

    If you already have a cross-channel analytics solution, take things to the next level with the following best practices. 

    Use a centralised solution to track everything

    Centralising your data in one analytics tool can streamline your marketing efforts and help you stay on top of your data. It won’t just save you from tabbing between different browsers or copying and pasting everything into a spreadsheet, but it can also make it easier to create reports. 

    Think about consumer privacy 

    If you are looking at a new cross-channel analytics tool, consider how it accounts for data privacy regulations in your area. 

    You’re going to be collecting a lot of data, so it’s important to respect their privacy wishes. 

    It’s best to choose a platform like Matomo that complies with the strictest privacy laws (CCPA, GDPR, etc.).

    Monitor data in real time

    So, you’ve got a holistic view of your marketing efforts by integrating all your channels into a single tool ?

    Great, now go further by monitoring the impact of your marketing efforts in real time.

    A screenshot of Matomo's real-time visitor log

    With a web analytics platform like Matomo, you can see who visits your site, what they do, and where they come from through features like the visits log report, which even lets you view individual user sessions. This lets you measure the impact of posting on a particular social channel or launching a new offer. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Reallocate marketing budgets based on performance

    When you track every channel, you can use a multi-touch attribution model like position-based or time-decay to give every channel the credit it deserves. But don’t just credit each channel ; turn your valuable insights into action. 

    Use cross-channel attribution analytics data to reallocate your marketing budget to the most profitable channels or spend time optimising the channels that aren’t pulling their weight. 

    Cross-channel analytics platforms to get started with 

    The marketing analytics market is huge. Mordor Intelligence valued it at $6.31 billion in 2024 and expects it to reach $11.54 billion by 2029. Many of these platforms offer cross-channel analytics, but few can track the impact of multiple marketing channels in one place. 

    So, rather than force you to trawl through confusing product pages, we’ve shortlisted three of the best cross-channel analytics solutions. 

    Matomo

    Screenshot example of the Matomo dashboard

    Matomo is a web analytics platform that lets you collect and centralise your marketing data while giving you 100% accurate data. That includes search, social, e-commerce, campaign tracking data and comprehensive website analytics.

    Better still, you get the necessary tools to turn those insights into action. Custom reporting lets you track and visualise the metrics that matter, while conversion optimisation tools like built-in A/B testing, heatmaps, session recordings and more let you test your theories. 

    Google Analytics

    A screenshot of Google Analytics 4 UI

    Google Analytics is the most popular and widely used tool on the market. The level of analysis and customisation you can do with it is impressive for a free tool. That includes tracking just about any event and creating reports from scratch. 

    Google Analytics provides some cross-channel marketing features and lets you track the impact of various channels, such as social and search, but there are a couple of drawbacks. 

    Privacy can be a concern because Google Analytics collects data from your customers for its own remarketing purposes. 

    It also uses data sampling to generate wider insights from a small subset of your data. This lack of accurate data reporting can cause you to generate false insights.

    With Google Analytics, you’ll also need to subscribe to additional tools to gain advanced insights into the user experience. So, consider that while this tool is free, you’ll need to pay for heatmaps, session recording and A/B testing tools to optimise effectively.

    Improvado

    A screenshot of Improvado's homepage

    Improvado is an analytics tool for sales and marketing teams that extracts thousands of metrics from hundreds of sources. It centralises data in data warehouses, from which you can create a range of marketing dashboards.

    While Improvado does have analytics capabilities, it is primarily an ETL (extraction, transform, load) tool for organisations that want to centralise all their data. That means marketers who aren’t familiar with data transformations may struggle to get their heads around the complexity of the platform.

    Make the most of cross-channel analytics with Matomo

    Cross-channel analytics is the only way to get a comprehensive view of your customer journey and understand how your channels work together to drive conversions.

    Then you’re dealing with so many channels and data ; keeping things as simple as possible is the key to success. That’s why over 1 million websites choose Matomo. 

    Our all-in-one analytics solution measures traditional web analytics, behavioural analytics, attribution and SEO, so you have 100% accurate data in one place. 

    Try it free for 21 days. No credit card required.

  • The Only 7 Lead Generation Tools You Need in 2024

    7 mars 2024, par Erin

    If you can’t get leads, you can’t get customers. To ensure you always have a steady stream of new customers (and revenue), you need to equip yourself with lead generation tools.

    Lead gen software does the heavy lifting for you so you can focus on providing great products and great services. With it, you’ll be able to turn more strangers into customers and grow your business.

    And you don’t need a ton of tools to get the job done, either. Consolidating your tech stack to a few select tools will help you get more done in less time (and with less confusion).

    In this article, we’ll analyse the top seven lead generation tools to help you grow your business in 2024.

    Let’s dive in.

    What is a lead generation tool ?

    A lead generation tool is software you can use to turn strangers into customers. It helps you draw customers into your sales funnel by learning their contact details, like their email address or phone number.

    What is a lead generation tool?

    Lead generation tools are great levers you can pull to drive high-quality leads. They remove the grunt work by automating the lead generation process. 

    Whether it’s through creating lead magnets, offering conversion rate analytics, helping you create high-quality forms or automating the lead follow-up process, lead generation tools can bring in new customers to grow your business.

    The top 7 lead generation tools in 2024

    To land more leads, you need to ensure you’re leveraging the right software. With so many to choose from, here’s just a handful of the best ones available :

    7 best lead generation tools

    1. Matomo : Best conversion optimisation tool

    Matomo is an open-source website analytics tool dedicated to protecting user privacy and data. Trusted on over 1 million websites, the platform offers in-depth insights into your web traffic, including conversion data.

    Matomo dashboard

    Why Matomo ? Matomo is trusted by over 1 million websites, including the United Nations and the European Commission, making it the leading choice for privacy-focused web analytics.

    It comes equipped with a suite of conversion optimisation features to help you generate more leads. You can easily analyse your target audience’s behaviour while also respecting users’ privacy.

    Standout features : In-depth visitor tracking, From Analytics, Session Recordings, A/B Testing, Heatmaps Marketing Attribution, roll-up reporting (pulling data from multiple sites), Google Analytics importing. and more.

    Integrations : Cloudflare, WooCommerce, Squarespace, Shopify, Drupal, Magento, Vue, SharePoint, WordPress, Wix, Webflow, GoDaddy, Jimdo, Joomla, Kajabi. and more.

    Pricing : Starts free for Matomo On-Premise and increases to $23/month for Matomo Cloud (which includes a free 21-day trial with no credit card required).

    Pros

    • 100% accurate data with no data sampling
    • Leading web analytics tool for respecting visitor privacy
    • Compliant with the strictest privacy laws, like the GDPR
    • No need for cookie consent banner (except in the UK and Germany)
    • Wide range of advanced features to optimise your website and increase conversions
    • Cloud hosting and on-premise options for flexibility

    Cons

    • Matomo On-Premise requires technical expertise (but for the less technical, the Cloud option works instantly)
    • On-Premise plugins are an additional cost

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    2. HubSpot : Best all-in-one CRM for organising leads

    HubSpot is a customer relationship management (CRM) and marketing software with over 194,000 customers worldwide. This user-friendly platform is dedicated to helping businesses of all sizes manage leads and customers.

    Hubspot Marketing activities dashboard

    Why HubSpot ? HubSpot Marketing integrates seamlessly with the HubSpot CRM to help with everything from lead capture to conversion. The platform also features a free version — a great starting place for lead generation and management.

    Standout features : A robust set of no-code lead gen tools, like ads, forms, customisable landing pages, lead capture templates for potential customers, email campaigns, analytics dashboards and a free CRM to track leads.

    Integrations : Google Ads, WordPress, Jotform, Facebook Ads, Magento, Shopify, Weebly, WordPress, Zapier and Drupal.

    Pricing : Starts free for anyone and increases to $800/month for a professional plan.

    Pros

    • User-friendly interface
    • All-in-one lead management solution
    • Easy integration with HubSpot CRM
    • Simple analytics for beginners
    • Includes landing page tools
    • Offers email marketing tools to nurture leads

    Cons

    • Free version has limited functionality
    • Expensive jump to paid plans

    3. Leadfeeder : Best for finding warm B2B leads

    Leadfeeder is a business-to-business (B2B) marketing tool that shows B2B brands which companies are visiting their websites and gives them contact information to reach out to the right decision-makers.

    Leadfeeder dashboard

    Why Leadfeeder ? Leadfeeder simplifies outreach for B2B organisations because it shows you what businesses are interacting with your website. Rather than trying to reach out to completely cold leads, the tool highlights brands that are already checking out your content and offerings.

    Standout features : Many account-based marketing (ABM) tools enable you to discover B2B accounts with insights into when you should contact them after they visit your site, as well as their job titles. The platform also includes a range of features that notify you and your sales team when qualified B2B leads come to your site so that you can move to capture them quickly.

    Integrations : Zoho, Google Chat, Pipedrive, Salesforce, Google Looker Studio, ActiveCampaign, HubSpot, Mailchimp, Microsoft Dynamics and Slack.

    Pricing : Starts at $139/month (includes a 14-day free trial).

    Pros

    • Easily find prospective customers
    • Track website visitors and potential customers freely
    • Simple filtering capabilities

    Cons

    • Few integrations available
    • Can be difficult to contact customer support

    4. OptinMonster : Best all-in-one lead generation form tool

    Founded in 2013, OptinMonster has over 1.2 million users worldwide. It offers a wide range of lead gen tools led by robust form tools that turn your target audience into leads.

    Optinmonster form creation dashboard

    Why OptinMonster ? The platform is one of the most reputable lead generation platforms available. With nearly 100 lead capture templates, it’s highly customisable to almost any business looking to begin capturing leads with different forms.

    Standout features : 95 customisable form templates, drag-and-drop builders, onsite retargeting, segmentation, A/B testing and exit-intent popups that present forms when a user is about to leave the site.

    Integrations : Constant Contact, ConvertKit, ActiveCampaign, Salesforce Pardot, Campaign Monitor, HubSpot, Jilt, Keap and Mailchimp.

    Pricing : Starts at $16/month (no free trial offered).

    Pros

    • Easy drag-and-drop form-builder
    • Wide range of form templates
    • Customisable forms for any business
    • Simple A/B testing to help optimise form performance

    Cons

    • No free trial available
    • Growth features, like onsite retargeting, are only available on higher-tiered plans

    5. Intercom : Best live chat tool for capturing leads

    Intercom is one of the top live chat tools for helping businesses maintain solid communication with their customers. Founded in 2011, this live chat platform serves over 25,000 users around the world with a simple, sophisticated experience and seamless lead generation features.

    Intercome live chat example

    Why Intercom ? Intercom is a live chat tool first. But many people don’t know it’s also a simple lead capture tool. When people think of lead generation, they think of static or popup forms. But Intercom allows you to capture forms directly within a live chat conversation.

    Standout features : Lead generation via live chat that allows you to naturally capture potential customers’ information to turn them into a lead. The tool also comes equipped with chatbots that can automate the communication and lead gen process on autopilot.

    Integrations : Pipedrive, Typeform, Google Analytics, Zapier, Calendly, Salesforce, Stripe, Campaign Monitor, Clearbit Reveal and HubSpot.

    Pricing : Starts at $39/month (with a 21-day free trial).

    Pros

    • Live chat lead gen capture
    • Chatbot lead generation automation
    • Wide range of integrations and apps
    • User-friendly interface

    Cons

    • Fairly expensive for small businesses
    • Customer support isn’t the fastest

    6. Callingly : Best for making inbound calls with leads

    Callingly is a sophisticated call software that lets you get the most out of every inbound call you get from leads. Founded in 2019, this software company gives valuable insights into your inbound call leads, pulling information from various integrations and forms.

    Callingly dashboard

    Why Callingly ? Callingly is a robust call software that gathers lead information through forms, lead magnets, landing pages and forms. The software also has intelligent routing, which sends a call to the most relevant salesperson.

    Standout features : Advanced lead routing ensures inbound leads are directed to the most appropriate sales rep based on their unique needs and geographic location. The tool is also equipped with call tracking, analytics, lead source tracking and more to help personalise the experience for quick capture and conversion of leads.

    Integrations : ClickFunnels, Pipedrive, Salesforce, Drip, Aircall, HubSpot, Jotform, OptinMonster, Unbounce and Zapier.

    Pricing : Starts at $49/month (with a 14-day free trial).

    Pros

    • Instantly see robust caller information based on previous interactions
    • Intelligent routing places leads with the right sales reps
    • Call recordings to capture data and transfer it into your CRM
    • Voicemail and caller ID capabilities
    • Reporting and analytics for performance tracking

    Cons

    • Doesn’t include lead segmentation
    • Limited customisations
    • No email integration

    7. Notion : Best for creating informational lead magnets

    Notion is one of the most popular collaboration tools on the Internet. Founded in 2013, the platform has over 35 million users worldwide. While it’s known primarily for its advanced note-taking capabilities, Notion is also a simple tool you can use to create informational lead magnets.

    Notion course creation template

    Why Notion ? Notion is a simple yet powerful tool you can use to create almost anything. If you want to generate more leads, then creating a free info product with Notion is a simple and effective way to do that. It enables you to create ebooks, digital courses and video courses without having to rely on expensive software.

    Standout features : Documentation tools, note-taking, collaborative documents and duplication capabilities. It’s simple to create a high-value informational product, like an ebook or course with multiple chapters.

    Integrations : Audienceful, Miro, Momentum, Slack, ChatGPT, Clockify, Desktop.com, SureTriggers, Trello and Google Drive.

    Pricing : Starts at $8/month (no free trial available).

    Pros

    • Easy to create a digital product or lead magnet
    • Leads have access with a simple link
    • Lead magnet can be updated in real time
    • AI writing assistant
    • Drag-and-drop functionality
    • User-friendly interface
    • Low-cost pricing plans

    Cons

    • No free trial available (though there is a free version)
    • Search function could use some improvement
    • Performance isn’t the fastest

    Use Matomo to generate more leads

    If you want more leads, then you need to start tracking your website’s forms.

    With Matomo, you get access to features like Form Analytics, A/B Testing, Heatmaps, and Session Recordings to help with conversion rate optimisation.

    Recently, Concrete CMS leveraged Matomo’s funnel analysis feature to improve its lead capture. The CMS was then able to identify bottlenecks in user onboarding. Matomo’s insights showed that users were getting stuck at the address input stage of the form.

    By tweaking their form, Concrete CMS tripled their leads in just a few days.

    If you want to improve your lead generation, then get started with Matomo’s 21-day free trial today. No credit card required.